採用情報
Barista, Madison Avenue
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会社概要
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
Position Overview
必須義務&責任範囲
· Greets customers and takes orders; processes cash and credit card transactions.
· Prepares and serves hot and cold beverages according to brand specifications and the customers’ requests.
· Serving prepared foods & pastries.
· Delivers customer service to exceed customers' expectations by responding to their needs with a sense of urgency.
· Ability to multitask and remain calm during periods of high volume to keep store operating to standard and to set a positive example for the team.
· Maintains appearance of location ensuring product is stocked to appropriate levels and all areas are properly cleaned and sanitized
· Keeps equipment operating by following operating instructions.
· Maintains safe and healthy work environment by following organization standards and sanitation regulations.
· Communicates effectively with store manager regarding store, employee and customer needs.
· Communicate customer feedback to managers and recommend new menu items
· Maintains a positive attitude towards guests, customers, clients, co-workers, etc.
· Maintain regular and consistent attendance and punctuality
· Other duties and tasks as assigned by manager.
Experience, Skills & Knowledge
- Demonstrates excellent customer service and interpersonal skills, both written and verbal.
- Available to work flexible hours including: Early mornings, evenings, weekends, nights and/ or holidays.
- Basic Math skills.
- Must be able to stand for long periods of time and requires occasional lifting, carrying, pushing, pulling of up to 25 lbs.
- Passionate about Coffee
- A passion for hospitality and guest service
- An outgoing and energetic disposition
- A polished and stylish presence
- Strong verbal and written communication skills
- Proficiency with various POS's is Preferred