Ralph Laurent

Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. Maintains a clean and organized workspace so that partners can locate resources...

• Drive sales by  maintaining a high level of product knowledge expertise • Provide best in class customer service by recommending, selecting and helping cusotmers locate merchandise• Communicate knowledge of current promotions, policies regarding payment, exchanges, and security practices•...

• Greet, assist and respond to customer inquiries and complaints• Act as the product selling and service expert in the store to drive sales• Ensure maintenance of product presentation to brand standards (i.e. prop maintenance, signage,  etc.)• Supervise and train full and part time sales...

• Maximize personal sales at all opportunities • Provide a friendly and welcoming environment • Demonstrate how new product can mix with existing stock and previous purchases • Communicate product and customer feedback to managers • Apply Point of Sale knowledge to process needed transactions •...

Delivering and Impacting Business Results • Assist in motivating staff and align daily activities to achieve business goals • Monitor sales floor and zone coverage to drive sales and maintain customer focus • Model and Ensure dress code compliance • Monitor service associate breaks and shift...

Delivering and Impacting Business Results  • Assist in motivating staff and align daily activities to achieve business goals  • Monitor sales floor and zone coverage to drive sales and maintain customer focus  • Model and Ensure dress code compliance  • Monitor service...

Delivering and Impacting Business Results • Assist in motivating staff and align daily activities to achieve business goals • Monitor sales floor and zone coverage to drive sales and maintain customer focus • Model and Ensure dress code compliance • Monitor service associate breaks and shift...

Delivering and Impacting Business Results • Assist in motivating staff and align daily activities to achieve business goals • Monitor sales floor and zone coverage to drive sales and maintain customer focus • Model and Ensure dress code compliance • Monitor service associate breaks and shift...

Delivering and Impacting Business Results  • Assist in motivating staff and align daily activities to achieve business goals  • Monitor sales floor and zone coverage to drive sales and maintain customer focus  • Model and Ensure dress code compliance  • Monitor service...

Clientelling • Create and foster a database of Club Monaco customers • Implement a Personal Shopper Program • Provide unsurpassed customer service at all times • Implement a monthly outreach program to update client base as new product reaches the store • Brainstorm ideas for in store events •...

Clientelling  • Create and foster a database of Club Monaco customers  • Implement a Personal Shopper Program  • Provide unsurpassed customer service at all times  • Implement a monthly outreach program to update client base as new product reaches the store  • Brainstorm...

Clientelling  • Create and foster a database of Club Monaco customers  • Implement a Personal Shopper Program  • Provide unsurpassed customer service at all times  • Implement a monthly outreach program to update client base as new product reaches the store  • Brainstorm...

Operational Duties • Ensure all opening and closing store procedures occur in a timely and efficient manner • Monitor and execute daily payroll goals • Organize schedules for Managers and Stylists • Secure Company assets through implementation of effective Loss Prevention methods and policies and...

• Help achieve client relation goals in order to drive sales and maintain customer focus • Protect the customer experience in all areas • Assist in training new associates on product knowledge for staff • Ensure compliance with all policies and procedures • Ensure daily...

• Help achieve client relation goals in order to drive sales and maintain customer focus  • Protect the customer experience in all areas  • Assist in training new associates on product knowledge for staff  • Ensure compliance with all policies and procedures  • Ensure daily...

• Help achieve client relation goals in order to drive sales and maintain customer focus  • Protect the customer experience in all areas  • Assist in training new associates on product knowledge for staff  • Ensure compliance with all policies and procedures  • Ensure daily monitoring and...

• Help achieve client relation goals in order to drive sales and maintain customer focus  • Protect the customer experience in all areas  • Assist in training new associates on product knowledge for staff  • Ensure compliance with all policies and procedures  • Ensure daily monitoring and...

• Help achieve client relation goals in order to drive sales and maintain customer focus  • Protect the customer experience in all areas  • Assist in training new associates on product knowledge for staff  • Ensure compliance with all policies and procedures  • Ensure daily monitoring and...

• Help achieve client relation goals in order to drive sales and maintain customer focus  • Protect the customer experience in all areas  • Assist in training new associates on product knowledge for staff  • Ensure compliance with all policies and procedures  • Ensure daily monitoring and...

• Help achieve client relation goals in order to drive sales and maintain customer focus  • Protect the customer experience in all areas  • Assist in training new associates on product knowledge for staff  • Ensure compliance with all policies and procedures  • Ensure daily monitoring and...