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Sales Operations Intern
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Company Description
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
Position Overview
The Italy Region sales operations wholesale team, based in Casalecchio di Reno, is looking for a sales operations support to provide high level of service to internal and external customers.
The candidate will be responsible of supporting regional sales operations back office and admin activities
Essential Duties & Responsibilities
Actively support the SO team
- Regional claims and returns management
- Credit notes
Order management activities
- Order modifications and release
- Order confirmation preparation and dispatch for the region
- PO check
- Seasonal support activities
Experience, Skills & Knowledge
- Customer Service / Sales operations background
- Strong interpersonal and collaborative skills with ability to work cross functionally between departments and remote international teams.
- Accountability and ability to finalize tasks
- Flexibility, open-mindedness and positive attitude.
- Analytical skills
- Fluency in English
- Proficient in the use of Excel
