Możliwości z zakresu kariery
Digital Site Merchandising Operations Assistant
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Company Description
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
Position Overview
The Ralph Lauren E-Commerce Site Merchandising Operations team is looking for an enthusiastic and data-driven individual to join our team of e-commerce professionals focused on building a world-class online customer experience.
The successful Site Merchandising Operations Assistant will help optimize RalphLauren.com’s online merchandising by having a detail-oriented approach and a genuine interest in understanding what drives customers to buy. They will help make decisions about how to merchandise products in the Ralph Lauren assortment and will work cross-functionally with Buying & technology teams to collaboratively execute product lifecycle management and merchandising improvements on site.
Essential Duties & Responsibilities
· Partner with Buying to track product readiness, performing necessary QA checks and troubleshooting where applicable
· Maintain and optimize product attribution for product assortment
· Work cross-functionally to relentlessly maintain solid understanding of brand priorities and ever-changing product assortment to deliver appropriate representation on-site
· Ensure customer experiences is seamless throughout the funnel by consistently performing a series of checks of product pages, category pages, navigational elements and more
· Analyze sales metrics, applicable feedback channels and other related data to identify opportunities to improve conversion rate and drive revenue growth across product categories
Experience, Skills & Knowledge
- Relevant e-commerce experience preferred
- Strong Excel skills (Pivot & Vlookup) to manipulate big data sets
- Strong communication skills, both written and verbal
- Demonstrated aptitude for technology, including understanding product data flows and e-commerce software
- Positive, “can-do” attitude
- Willingness to be flexible and pivot across multiple tasks and priorities as necessary
- Proactive, taking initiative for needed improvements and problem solving
- Comfortable navigating ambiguity, adapting to evolving responsibilities, and help shape the role as needs of business develop
Stretch Skills:
- Consistently make confident and independent recommendations, accepting accountability for achieving business goals
- Influence, present and defend a business argument both one-on-one and in a group setting
- Independently run point on cross-functional site merchandising focused projects, seeing them through from ideation to execution to measurement of results
- Develop entrepreneurial spirit, coming up with innovative ideas to engage customers across devices throughout ever-changing customer-technological landscape