Carrièremogelijkheden
Training Manager, Taiwan / Employee Learning Experience & Employee Communications Manager
Ref #:
W155516
Department:
Human Resources
City:
Xinyi District
State/Province:
Taipei City
Location:
Taiwan
Pay Range Max
Pay Range Min
Company Description
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
Ralph Lauren Corporation (NYSE:RL) 是領導國際的時尚生活品牌，旗下四類產品包括服裝、居家用品、配件及香氛，在設計、市場推廣及經營銷售業務方面獨佔鱉頭。Ralph Lauren創立至今逾50年，一直享譽國際，鮮明的形象隨產品類型、旗下品牌及國際市場擴展而廣為人知。公司擁有的品牌包括Ralph Lauren Purple Label、Ralph Lauren Collection、Double RL、Polo Ralph Lauren、Polo Ralph Lauren Children’s、Ralph Lauren Home、Lauren Ralph Lauren、RLX、American Living、Chaps，各品牌結合成國際知名的消費品牌王國Ralph Lauren Corporation。
近幾十年來，本公司已經發展成全球時尚業的領導品牌，有世界級的工作團隊，讓我們獲得全方位的成功。2010年Ralph Lauren於台灣成立分公司，我們不僅有傑出的設計、行銷能力，更有時尚界各領域第一流的實務人才相輔相成。
Position Overview
To develop and implement Learning Experience and Employee Communications programs in Taiwan Market, this role is overall responsible for developing employee’s capabilities, including planning and executing all learning and development programs based on the company needs for both retail staff and office staff.
Essential Duties & Responsibilities
- Develop talents and elevate their capabilities and create strong employee engagement to support the long-term success of the business.
- Work closely with the Employee Learning Experience Corporate and Employee Communications Lead, GC to ensure the high quality of Learning Experience program delivery
- Employment communication program deployment.
- Organize local employee engagement activities to enhance people belongings
- Work with Diversity, Equity & Inclusion groups to promote DEI culture
- Support the Managing Director of Hong Kong, Macau and Taiwan (HMT) to initiative and deploy training program to develop the retail team skillsets, elevate the customer experience with excellent service
- Conduct Training Programs & on floor coaching
- Orientation and RL Service training for all new staffs
- Support on new store opening projects
- Leadership Program for People Development
- Store coaching of field requests
- Other Training Program implementation and follow up
- Provide administrative support
- Training Preparation (logistic arrangement, material preparation and so on.)
- Keep and consolidate training record database and enrolment status
- Materials Translations
- Collect Best Practice over field coaching
- Overall plan and monitor the learning budget for Taiwan
- Any other ad-hoc P&D and learning program assigned.
Experience, Skills & Knowledge
- Bachelor degree with at least 8 years of training experience
- Hands-on experience in conducting training programs in particular customer service and selling skills
- Training course development experience
- Management training or leadership training experience advantageous
- Service-oriented, detail-minded, self-motivated, mature and independent
- Good communication and presentation skills
- Fluent in spoken & written English
- Willing to travel within the market
- Proficiency in MS Word, Excel, PowerPoint
