Carrièremogelijkheden
Credit Control Associate
Ref #:
W165440
Department:
Finance
City:
Madrid
State/Province:
Madrid
Location:
Spain
Pay Range Max
Pay Range Min
Company Description
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
Position Overview
For our EMEA credit team we are currently looking for a Credit Control Associate based in our Madrid office and who will be responsible for a portfolio of customers located Iberia and International markets.
The Credit Controller will be in charge of conducting ongoing credit and collection activities, analyses and risk assessments on his/her portfolio of customers and potential prospects. The incumbent will define and regularly review customers’ credit limits, payment terms and other commercial aspects in partnership with RL Sales and Customer service teams. The Credit Controller will also be responsible for monitoring daily business transactions and ensure the company’s exposure is under control and full adherence to the company’s policies.
For this role, we are looking for an analytical person, at ease with assessing the credit risks of our trading activities and with outstanding interpersonal skills to ensure a smooth collection process and partnership with other internal departments. The successful candidate will be able to demonstrate confidence and a strong business acumen to resolve disputes and sensitive matters with luxury customers around the world.
The Credit Controller will be in charge of conducting ongoing credit and collection activities, analyses and risk assessments on his/her portfolio of customers and potential prospects. The incumbent will define and regularly review customers’ credit limits, payment terms and other commercial aspects in partnership with RL Sales and Customer service teams. The Credit Controller will also be responsible for monitoring daily business transactions and ensure the company’s exposure is under control and full adherence to the company’s policies.
For this role, we are looking for an analytical person, at ease with assessing the credit risks of our trading activities and with outstanding interpersonal skills to ensure a smooth collection process and partnership with other internal departments. The successful candidate will be able to demonstrate confidence and a strong business acumen to resolve disputes and sensitive matters with luxury customers around the world.
Essential Duties & Responsibilities
Responsibilities for Credit Controller
· Responsible for all credit and collection activities including but not limited to: defining credit limit and payment terms, performing risk assessments, collecting late payments and bad debt, resolving invoice disputes, etc.
· Perform a watch and regular analyses on portfolio of customers to ensure the company’s exposure is monitored and to anticipate, flag and escalate issues without delays to the Manager
· Define payment terms and conditions of credit. Negotiate payment plans and settlements with debtors
· Monitor debtor balances to guarantee an acceptable level or even reduction of the DSO
· Partner with Sales and Customer Service teams to ensure orders and shipments are released timely while monitoring the credit risk
· Act as a key business partner and contribute to the success of the company’s strategy and results
· Notify debtors by letter, email, or telephone call of upcoming or outstanding invoices. Establish and maintain regular communications with clients to facilitate periodic payments
· Reconcile complex accounts that have been escalated from the AR team. Ensure that payments are correctly allocated, to the appropriate account and against the appropriate invoice
· Reply promptly to client questions and concerns. Close liaison with Sales and Customer Service department to resolve credit issues smoothly.
· Initiate legal action against debtors who evade or refuse repayment according to the terms and conditions
· Visit customers when relevant
· Responsible for all credit and collection activities including but not limited to: defining credit limit and payment terms, performing risk assessments, collecting late payments and bad debt, resolving invoice disputes, etc.
· Perform a watch and regular analyses on portfolio of customers to ensure the company’s exposure is monitored and to anticipate, flag and escalate issues without delays to the Manager
· Define payment terms and conditions of credit. Negotiate payment plans and settlements with debtors
· Monitor debtor balances to guarantee an acceptable level or even reduction of the DSO
· Partner with Sales and Customer Service teams to ensure orders and shipments are released timely while monitoring the credit risk
· Act as a key business partner and contribute to the success of the company’s strategy and results
· Notify debtors by letter, email, or telephone call of upcoming or outstanding invoices. Establish and maintain regular communications with clients to facilitate periodic payments
· Reconcile complex accounts that have been escalated from the AR team. Ensure that payments are correctly allocated, to the appropriate account and against the appropriate invoice
· Reply promptly to client questions and concerns. Close liaison with Sales and Customer Service department to resolve credit issues smoothly.
· Initiate legal action against debtors who evade or refuse repayment according to the terms and conditions
· Visit customers when relevant
Experience, Skills & Knowledge
2-3 years of experience in a Credit department within an international environment. Knowledge of credit, collection & accounts receivable procedures
· Languages: Spanish & English fluent mandatory, other languages a plus (especially Arabic)
· At ease with IT tools and very good knowledge of Excel and SAP. Familiar with BI tool (Power BI)
· Excellent verbal and written communication skills
· Results & Customer focused
· Strong analytical skills and attention to detail
· Excellent time management skills and ability to prioritize a demanding workload
· Good business acumen for problem solving
· Languages: Spanish & English fluent mandatory, other languages a plus (especially Arabic)
· At ease with IT tools and very good knowledge of Excel and SAP. Familiar with BI tool (Power BI)
· Excellent verbal and written communication skills
· Results & Customer focused
· Strong analytical skills and attention to detail
· Excellent time management skills and ability to prioritize a demanding workload
· Good business acumen for problem solving
