採用情報
Sales Professional
Ref #:
W176237
Department:
Retail
City:
Stockholm
State/Province:
Stockholm County
Location:
Sweden
Pay Range Max
Pay Range Min
Company Description
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
Position Overview
We are seeking a passionate and dedicated Sales Professional to join our flagship store team at our prestigious Biblioteksgatan location in Stockholm. As a Sales Professional, you will be the face of Ralph Lauren, embodying our brand values and delivering exceptional service that reflects our commitment to timeless style and quality. You will create memorable shopping experiences for our discerning clientele while contributing to the store's success through achieving sales targets and building lasting customer relationships. This is an exciting opportunity to be part of a dynamic team in one of Stockholm's most prominent luxury retail destinations.
Essential Duties & Responsibilities
Client Experience & Sales:
- Deliver outstanding customer service by greeting clients warmly, understanding their needs, and providing personalized styling advice that aligns with the Ralph Lauren brand aesthetic.
- Drive sales performance by meeting and exceeding individual and store sales goals, while maintaining high standards of product knowledge.
- Build and maintain a loyal client base through proactive follow-up, clienteling activities, and developing long-term relationships.
- Process transactions accurately and efficiently while ensuring proper handling of payments, returns, and exchanges.
Product & Brand Knowledge:
- Develop comprehensive knowledge of Ralph Lauren's product collections, including fabrics, construction, care instructions, and brand heritage.
- Stay informed about current fashion trends, seasonal collections, and product launches to effectively communicate value to customers.
- Represent the Ralph Lauren lifestyle and brand values in all customer interactions.
Store Operations:
- Maintain impeccable visual merchandising standards, ensuring products are properly displayed, stocked, and organized.
- Participate in inventory management, including stock replenishment, cycle counts, and loss prevention activities.
- Support store opening and closing procedures as assigned.
- Collaborate with team members to create a positive and productive work environment.
Additional Responsibilities:
- Participate in store events, trunk shows, and special promotions.
- Contribute to team meetings and training sessions.
- Adapt to flexible scheduling including evenings, weekends, and holidays as required by business needs.
Experience, Skills & Knowledge
Required Experience:
- Minimum 2-3 years of retail sales experience, preferably in luxury fashion or lifestyle brands.
- Proven track record of achieving and exceeding sales targets.
- Experience in providing high-level customer service in a fast-paced retail environment.
Essential Skills:
- Exceptional communication and interpersonal skills with the ability to connect with diverse clientele.
- Strong sales and clientelling abilities with a customer-centric approach.
- Professional presentation and personal style that reflects the Ralph Lauren brand.
- Ability to work effectively both independently and as part of a team.
- Flexible and adaptable with excellent problem-solving capabilities.
- Strong organizational skills and attention to detail.
Knowledge & Competencies:
- Fluency in Swedish and English; additional languages are a plus.
- Understanding of luxury retail standards and expectations.
- Knowledge of fashion trends and styling techniques.
- Proficiency with point-of-sale systems and retail technology.
- Awareness of the Ralph Lauren brand heritage, values, and product offerings.
Personal Attributes:
- Passion for fashion and the Ralph Lauren brand.
- Professional demeanor with a positive, enthusiastic attitude.
- Results-driven with strong initiative and entrepreneurial spirit.
- Commitment to excellence and continuous improvement.
- Reliability and integrity in all business dealings.
