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Sales Assistant, Women's Polo
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Company Description
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
Position Overview
The Sales Assistant will provide critical operational support to the Wholesale Sales team, ensuring seamless execution with exceptional service to our retail partners with a focus on order management, record-keeping, and reporting. This role requires strong organizational skills, attention to detail, and the ability to thrive in a fast-paced luxury brand environment.
Essential Duties & Responsibilities
Sales Support & Account Management
- Provide administrative support to Vice President and Sales team members in managing wholesale accounts
- Assist with order entry, order tracking, and ensuring timely delivery to retail partners
- Coordinate with sample assistant on sample requests pertaining to showroom/market and account requests
- Maintain accurate account files, contact databases, and sales records
- Prepare sales reports, performance analysis, and weekly/monthly recaps
- Support special projects as assigned
Communication & Coordination
- Serve as administrative liaison between Sales team, retail accounts, and internal departments (Merchandising, Planning, Account Services, Digital, & Marketing)
- Schedule, support and coordinate meetings for market appointments, trade shows, and account visits
- Prepare meeting materials, presentations, and agendas
- Respond to account inquiries and resolve issues in a timely, professional manner
Reporting & Analysis
- Help maintain sales tracking documentation and assist with analysis
- Track inventory levels and communicate stock availability to accounts
- Monitor competitive landscape and provide market intelligence updates
Skills & Competencies
- Strong proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
- Experience with order management systems (NuOrder, SAP, Vibe or similar) preferred
Experience, Skills & Knowledge
- Excellent written and verbal communication skills
- Outstanding organizational skills with ability to manage multiple priorities
- High attention to detail and accuracy
- Professional demeanor and ability to build relationships across all levels
- Proactive problem-solver with strong sense of urgency
- Flexibility to adapt in a dynamic, fast-paced environment
