採用情報
RLS Knokke - Sales Associate
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会社概要
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
Position Overview
To demonstrate a true passion and respect for the RL customer, product and environment through acting as a brand ambassador. Consistently meeting business objectives through delivering the RL Experience.
必須義務＆責任範囲
Build a rapport with the customer, identify their needs to Connect, Convert and Conclude the transaction through delivering the RL Experience To consistently achieve a personal sales objective Promote teamwork through contribution to a team sales objective Exhibit pride through a positive demeanor, body language, personal presentation and dress standards in line with the RL expectations Create and foster a database of customers through the company clientelling tool To respect and adhere to the company Asset Protection policies at all times Efficiently process till sales transactions, holds, gift card sales, special orders, exchanges, refunds, credit vouchers and alterations Deliver a memorable fitting rooms experience whilst following all policies and procedures for fitting room service Ensure ease of the customer shopping experience through product presentation and overall store maintenance Actively participate in all merchandising activities including but not limited to: daily stock maintenance, replenishment ,product transfers, folding and floor changeovers in line RL standards Communicate product and customer feedback to managers
Experience, Skills & Knowledge
Minimum of 1 year experience in a service industry Possess strong communication and interpersonal skills Be action orientated and solution driven to achieve results A desire to build relationships and promote team work
