Career Opportunity
User Acceptance Testing Assistant (12 month FTC)
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Company Description
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
Position Overview
As User Acceptance Testing (UAT) Assistant you will be supporting the Visual Merchandising, Content, Web Operations and Customer Experience teams in delivering a premium on-site experience. You will continuously monitor the site – both back end and customer facing - to ensure the site is functioning as expected, product information is up to date and complete and links are taking customers to the correct place. You will also troubleshoot and resolve these issues where possible.
As part of the monthly release process, you will test new site functionality both pre and post release and highlight any deviations from the expected experience.
You will attend each team’s and the wider department’s weekly meetings and will have daily contact with EMEA team members to ensure you are a part of the team.
Essential Duties & Responsibilities
Experience, Skills & Knowledge
- 1+ full strategic cycles of experience
- Good understanding of web tools (Salesforce etc.)
- Demonstrated aptitude for technology, including understanding product data flows and e-commerce software
- Detail-oriented with a passion for online delivery of a seamless, high-quality customer experience
- Strong collaboration skills and experience working cross-functionally with teams in a fast-paced, dynamic environment.
- Willingness to be flexible and pivot across multiple tasks and priorities as necessary
- Proactive, taking initiative for needed improvements and problem solving
