Career Opportunity
Account Planning Analyst, Replenishment
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Company Description
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
Position Overview
Ralph Lauren Corporation (NYSE: RL) is a leader in the design, marketing and distribution of premium lifestyle products in four categories: apparel, home, accessories and fragrances. For nearly 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets.
Essential Duties & Responsibilities
- Ensure the timely and accurate fulfillment of customer orders
- Manage monthly demand forecasts for all Core businesses down to the color and size level.
- Analyze business in keeping current with account issues. Apply the data to identify existing opportunities and challenges as they relate to customer needs, performance and product trends.
- Ensure a high level of professional and proactive communication with all levels of account management structure to drive business toward plan achievement.
- Develop comprehensive business assessment that offer in depth analysis of the Core business.
- Monitor and maintain Production / Customer Purchase Order from Production to Customer
- Identify root cause of integration issues and recommend process change.
- Manage monthly purchase order on GFE+.
- Ensure the seamless flow of Merchandise form the Warehouse to RL Canada Customers
- Identify and mitigate any issues that could impact the timely delivery of Customer Orders
- Handling and solving account queries.
- Liaise with Production, Account Service, Warehouse, Continuous Improvement and Customers
- Provide support with projects and process improvements as required
Experience, Skills & Knowledge
- Strong client service skills
- Enthusiastic, positive, professional and pro-active service minded attitude
- Excellent oral and written communication skills – ability to communicate with people at all levels of the organization
- Previous Experience with SAP an Asset
- Self-starter, highly motivated and can complete projects with minimal supervision
- Proficient in Microsoft Power Point, Excel, Word & Outlook
- Past experience in developing processes for on-going activities
- Customer Service / Production experience
- Demand planning or Supply Chain experience
