Career Opportunity

Sales Professional, Full Time

Ref #:

W108955

Department:

Retail Stores

City:

Oak Brook

State/Province:

Illinois

Country:

United States

Shift:

Company Description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

Position Overview

The Sales Professional should embody a passion for creating extraordinary client experiences within the Ralph Lauren brand. The Ralph Lauren Sales Professional must have the selling skills, and confidence in oneself to drive and exceed sales goals. The Sales Professional must be skilled at developing and nurturing client relationships while identifying opportunities to expand their client’s interest in Ralph Lauren’s lifestyle brand. Sales Professionals hold the critical position within retail sales as a brand ambassador who consistently exceed customer expectations while achieving their sales targets. Your passion for Ralph Lauren brand should be conveyed throughout each customer conversation with an entrepreneurial spirit that is prevalent in your career as a Retail Sales Professional.


Essential Duties & Responsibilities

  • Provide exceptional customer service and hospitality by greeting, listening and assisting customers by exceeding their expectations and demonstrating excellent knowledge of the product and styling.
  • Elevate in store experience by consistently delivering memorable moments to every customer.
  • Maintain customer correspondence to build and enhance relationships and drive sales.
  • Drive consistent business through key product pillars. Drive full price volume across all Ralph Lauren lifestyles.
  • Utilize technology and virtual selling for outreach to clients and offer the full breadth of Ralph Lauren products across retail sales.
  • Knowledgeable in current industry trends and technology including familiarity of competition.
  • Leverage retail sales goals to support all company initiatives as they relate to product launches, customer experience and selling.
  • Assist with inventory, special events and projects as needed.
  • Perform opening and closing store duties as needed.
  • Maintain open, professional, and ongoing communications with store management, peers, and corporate partners.
  • Ability to network and socialize with our local Ralph Lauren consumer.

Experience, Skills & Knowledge

  • Well-developed written and verbal skills.
  • Excellent interpersonal skills with the ability to build and maintain strong team centric focused relationships.
  • Strong organizational skills and attention to details.
  • Ability to multi-task, work in elevated retail sales environment.
  • Self-starter / proactive mindset / passion for learning.
  • Positive energy and genuine desire to work with people.
  • Proficient in English, other languages a plus.
  • Passion for the RL Brand and lifestyle.

Sales Professional, Full Time