Career Opportunity
Operations Manager
Ref #:
W157915
Department:
Retail
City:
Manhasset
State/Province:
New York
Location:
United States
Shift:
Pay Range: The pay range for this job is $24.76 - $35.58 per hour; actual pay is dependent on experience and geographic location.
Benefits: Base pay is only one part of our employee value proposition, which includes a robust benefits package, above-market time off, flexible working arrangements, incentive compensation, where applicable, and varied learning opportunities.
Pay Range Max
35.58
Pay Range Min
24.76
Company Description
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
Position Overview
Directly responsible for ensuring the smooth running of the administrative/operational areas of the store. Provide an exemplary customer experience by maintaining efficient and effective support in all store Operations functions as needed, including but not limited to: Shipping/Receiving, Stock Room, Cash Office, repairs, and operational administrative duties. To ensure that incoming and outgoing merchandise are processed in an accurate manner according to company regulations and standards. Manage the Shipping and Receiving department, ensuring that work is processed in a timely and efficient manner.
Essential Duties & Responsibilities
- Directly responsible for the operations of the store ensuring that the business is run effectively, and Company initiatives are executed in a timely manner.
- Store areas of responsibility include but are not limited to: Stock Room & Inventory, Call Center, Alterations and celebrity loans.
- Responsible for controlling all budgets and store controllable expenses, ensure expenses are in-line with budget including collection of alterations income.
- Liaise with corporate finance offices to facilitate and coordinate expense issues as they arise.
- Negotiate contracts with vendors. Process all bills and submit for payment on a timely basis and ensure proper expense allocation.
- Maintain all systems of the store, liaison with corporate to repair, replace and update systems in conjunction with our facilities systems.
- Maintain and develop inventory controls to ensure accuracy and integrity of inventory. Act as a liaison for store inventories in conjunction with General Manager.
- Maintain all systems of the store, liaison with corporate to repair, replace, and update systems in conjunction with the facilities hotline.
- Assess store’s interior and exterior, monitoring and address repair, presentation and safety issues.
- Support all aspects of Connected retail.
- Leads teams in delivering a customer obsessed, elevated brand experience.
- Responsible for driving all operational efficiencies to support selling ceremony.
- Develops operational efficiencies that allows teams to complete projects on time.
- Primary leader of Inventory management processes (Buy back, Transfers, BOSS, MOS, BOPIS, SOTF)
Experience, Skills & Knowledge
- Relevant work experience preferred
- Strong computer skills preferred: Word, Excel, PowerPoint, Workday, and Outlook
- Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift up to 30 lbs. and climb moderately utilizing a ladder as trained under RL Health & Safety guidelines.
- Ability to develop effective relationships, provide leadership and motivates individuals towards profitability objectives.
- Strategically aligns the operational goals with those of the business.
- Strong project management experience preferred
- Strong communication and inter-personal skills.
Ralph Lauren will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance laws.
