Career Opportunity

Assistant Store Manager

Ref #:

5580354

Department:

Retail Management

City:

Kungsbacka

State/Province:

Halland County

Country:

Sweden

Company Description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, and Club Monaco, among others, constitute one of the world's most widely recognized families of consumer brands

Position Overview

We are hiring a permanent Assistant Store Manager to our new Polo Factory Store at Hede Fashion Outlet which will be opening soon.

  • Embrace & demonstrate the RL Brand philosophy & EMEA values
  • Direct store performance & profitability with a customer first focus culture
  • Communicate & implement the retail strategy and initiatives to support the RL business vision
  • Motivate, Lead & develop the store team to deliver exceptional customer support
  • Deliver the highest standards of Operational efficiencies, compliance, performance & profitability


Essential Duties & Responsibilities

  • In conjunction with the General manager responsible for exceeding sales and profitability targets through driving and developing initiatives, delivering profit expectations, analyzing store census and effectiveness, and understanding the local market
  • Manage & maintain the “hire to retire” of all employees
  • Responsible for hiring & developing the best talent to meet the business requirements
  • Create personal development opportunities linked to performance to provide succession and growth
  • Inspire and develop the team by setting clear expectations and act as a brand ambassador setting the standards for the whole team
  • Take ownership for personal performance & seek feedback to review progress RL 
  • Deliver & drive consistently the RL Experience service model to an exceptional level providing all customers a welcoming environment to Connect, Convert & Conclude.
  • Ensure effective communication for sharing of product knowledge, coaching of selling skills
  • to new & existing employees 
  • Implement and maintain store guidelines to an excellent standard

Experience, Skills & Knowledge

  • Proven experience within a retail environment in a similar role
  • Proactive, positive, and dynamic personality
  • High customer and people service orientation
  • Good social and communication skills
  • Understanding of delivering performance against KPIs 
  • Solid experience within MS Office suite
  • Fluency in Swedish and English are mandatory, both spoken and written


Assistant Store Manager