Career Opportunity
Department Manager, Women's
Ref #:
W159911
Department:
Retail
City:
New York
State/Province:
New York
Location:
United States
Shift:
Pay Range: The pay range for this job is $90000 - $110000 annually; actual pay is dependent on experience and geographic location.
Benefits: Base pay is only one part of our employee value proposition, which includes a robust benefits package, above-market time off, flexible working arrangements, incentive compensation, where applicable, and varied learning opportunities.
Pay Range Max
110000
Pay Range Min
90000
Company Description
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
Position Overview
To ensure a consistently memorable customer shopping experience while generating meaningful revenue and positive operating profit for the Women’s & Home flagship store within assigned department. At Ralph Lauren, our commitment to delivering an exceptional, welcoming, and elevated customer experience begins the moment a guest steps through our doors. The Department Manager, Women’s plays a vital role as their team is the first and final point of contact for every guest visiting our location. This role not only leads a team driving sales and profit performance for our location, but also ensures a warm and gracious welcome and serves as a knowledgeable concierge, providing guidance, personalized direction, and thoughtful service to all who enter our building.
Essential Duties & Responsibilities
- Responsible for sales and profit performance in assigned store department- Women’s, Home, FW&J, Accessories, etc.
- Responsible for training and supervision of store staff to maximize sales and profit performance.
- Coach and mentor all employees to achieve optimal results.
- Works with the Head of Store to establish and achieve sales and margin goals, develop operating budgets, and monitor performance.
- Responsible for achieving store shrinkage goals and for the establishment and implementation of both new and existing loss prevention procedures.
- Directs the execution of Ralph Lauren's promotional strategies and programs, assuring that they support Ralph Lauren's Retail sales, marketing, and profit objectives.
- Serves as part-concierge for the women’s flagship, making everyone walking into the building feel welcomed
- Partners with our Ralph’s Coffee team to help ensure we have a seamless guest experience from the coffee shop into the flagship store
- Regularly visits relevant competition to maintain an awareness of store performance issues and market trends.
- Understands and places a high priority on building a relationship with and providing input to cross-functional partners including Operations, Buying/Allocation and Visual Presentation
- Assist in executing visual directives and ensure store environments are compelling, place high priority on upholding presentation standards and holding team accountable to such standards.
Experience, Skills & Knowledge
- College Degree or equivalent experience preferred
- 5 years of Retail Management Experience preferred
- Ability to navigate a very elevated, high-traffic environment with high enthusiasm and ability to build and maintain an environment consistent with RL lifestyle philosophy.
- Strong business acumen.
- Ability to manage high-performing teams and guide individuals toward goal achievement using negotiation, teamwork, motivation and staff development skills.
- Ability to communicate and establish relationships with VIC clients and Corporate teams
- Possess a passion for and understanding of luxury
- Excellent written & verbal communication skills
- Familiarity with hospitality business and retail management preferred.
- Proficiency in foreign languages preferred.
- Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift
up to 30 lbs. and climb moderately utilizing a ladder as trained under RL Health & Safety guidelines - Ability to operate the register, stand, move and walk for multiple hours
Ralph Lauren will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance laws.
