Career Opportunity

RLS Brussels - Senior Sales Associate - Focus Store - FR

Ref #:

W116015

Department:

Retail

City:

Brussels

State/Province:

Brussels-Capital Region

Country:

Belgium

Company Description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

Position Overview

Through our Cultural focus behaviors demonstrate a true passion and respect for the Ralph Lauren Home customer, product and RL

trade showroom environment. Embrace our Winning Culture by consistently meeting the business sales objectives through

delivering the 5 keys steps of service to Create, Connect, Convert, Confirm, Continue in store and via our digital platforms.

Manage Trade accounts, identify new opportunities and generate sales to support the strategic growth of the Home Collection

Business. Liaising closely with Interior Designers, Architects and Developers you will be acting as a brand ambassador.

Essential Duties & Responsibilities

· Generate new business opportunities within the A&D community by outreaching and introducing them to the world of RL

Home, identifying their needs and driving sales

· Provide exceptional customer service and hospitality by greeting, listening and assisting customers. Exceeding their

expectations and demonstrating in depth knowledge of the product.

· Proactive management of existing Trade clients, building long term relationships and generating repeat business

- Introduce new collections and product including: furniture, lighting, fabric, wallpaper, rugs and home accessories.

- Showroom appointments, studio visits, daily correspondence

- Manage presentations, projects, administrative tasks and communications to drive results

- Generate and follow up on quotes and leads

- Negotiate, manage client’s objections and close sales

- After sales care

· Maintain and update Trade database, appointments and quotes using company tools

· Consistently meet showroom and personal sales objectives and KPI’s by delivering an elevated and personalized level of

service and communication to all customers in store and via outreach

· Be able to report on ongoing business and pipeline

· Communicate Product and Customer feedback to buyers and managers

· Participate in store activities including but not limited to: Daily maintenance standards front and back of house in line with

the Ralph Lauren Brand Image directives, Inventory, Replenishment, Product transfers, New product launches and

Seasonal floor changeovers

· Attend industry networking events and socialize with our target customers

· Perform opening and closing showroom duties as needed.

· Exhibit pride through a positive demeanor, body language, personal presentation and dress standards in line with the RL

expectations

· Always adhere to all company policies and standard operating procedure

Experience, Skills & Knowledge

· 3-5 years of prior work experience specifically in the luxury Home sector

· Proven successful B2B sales experience and knowledge of the interior design industry

· Excellent interpersonal skills with the ability to build and maintain strong working relationships.

· Communicates with confidence (verbal and written) and maintains highest level of professionalism

· Ability to multi-task, work in high pressure environment.

· Strong organizational skills and attention to detail.

· Entrepreneurial spirit, proactive mindset and solution driven

· Positive energy and genuine desire to work with people.

· Passion for learning and thriving in a selling environment.

· Has a strong focus on achieving personal sales and KPI goals.

· Proven capacity to utilize technology to drive sales, excellent computer skills

· Proficient in English, other languages a plus.

RLS Brussels - Senior Sales Associate - Focus Store - FR