Career Opportunity

Manager, Asset Protection-Jersey Gardens/Franklin Mills

Ref #:

5578626

Department:

Asset Protection

City:

Elizabeth

State/Province:

New Jersey

Country:

United States

Company Description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, and Club Monaco, among others, constitute one of the world's most widely recognized families of consumer brands. 
 
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

Position Overview

The Asset Protection Manager is responsible for establishing and maintaining all aspects of an Asset Protection Program in their assigned stores. The Asset Protection Manager is required to, as needed, travel to stores within their area. They will work with the stores Management Teams to protect the company assets; to include property, merchandise, cash and associates. This is accomplished through internal and external theft investigations, operational audits and employee awareness training as well as apprehension of shoplifters, when required, Position is required to be available to support store teams on weekends.

Essential Duties & Responsibilities

  • Promotes and adheres to all Company Policy and Procedures. Adheres to all guidelines as outlined in the Asset Protection Code of Conduct and the Employee Handbook.
  • Identifies, investigates and resolves all Theft and Fraud activity. Utilizes surveillance, procedural audits as by direction of the Regional Manager of Asset Protection.
  • Apprehends shoplifters, per company policy and guidelines.
  • Utilizes all tools and resources provided by the company to detect and manage internal losses.
  • Ensures all Company Safety Policy and Procedures are being followed reporting deficiencies to the Store Manager, District Manager and Regional Manager of Asset Protection.
  • Develops and maintains partnerships with Store Management, District Manager, Regional Manager of Asset Protection, local law enforcement and mall security, as well as Corporate Partners (i.e. Human Resources, Operations, and Inventory Control).
  • Provides expertise and training in all Operational areas of the Asset Protection Audit and Monthly Awareness Program.
  • Conducts Asset Protection Store Orientation and Awareness Training.
  • Conducts daily AP Perimeter walk to identify theft, physical security or safety opportunities.
  • Partners with AP management team to Identify and apprehend external shoplifters and ORC groups.  Work with Law Enforcement to resolve cases.
  • Conducts daily Cash Management Audit and Receiving Audit for procedural compliance.
  • Follow up on any Asset Protection Store Initiatives to ensure operational compliance.
  • Participates in all store meetings and store management meetings.
  • Manages inventory process ensuring accuracy and integrity.
  • Recruits, Trains, Schedules and Supervises an AP Staff when applicable.
  • Performs all other duties as assigned by the Regional Manager of Asset Protection.
  • Manage vendor relations, invoicing, and coordination of AP elements to provide store support.
  • Responds to alarm calls as needed and required in order to resolve all issues causing them, escalates when needed. Reviews weekly alarm reports and investigates when necessary.
  • Work with Store Management and Inventory control to resolve any inventory discrepancies. Conduct investigations for unresolved issues.
  • If applicable- partner with Store and Corporate team in preparation for events(ie. Permits, guard coverage, etc).

Experience, Skills & Knowledge

  • Strong time management and multi-tasking skills.
  • Excellent written and verbal communication.
  • Experience in retail Asset Protection with extensive external theft apprehensions and safety management.
  • Wicklander Zulawski certified, or commiserate interview experience preferred. CFI eligible

Asset Protection Manager