Career Opportunity

Sales Associate

Ref #:

W161031

Department:

Retail

City:

Amsterdam

State/Province:

Location:

Netherlands

Pay Range Max

Pay Range Min

Company Description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

Position Overview

We are looking for an enthusiastic Sales Associate (24 - 38 hours per week) to support our great team in the luxury Ralph Lauren store in the P.C. Hooftstraat. As a Sales Associate you will demonstrate a true passion and respect for the RL customer, product and environment through acting as a brand ambassador. Consistently meeting business objectives through delivering the RL Experience.

Essential Duties & Responsibilities

  • Build a rapport with the customer, identify their needs to Connect, Convert and Conclude the transaction through delivering the RL Experience
  • Promote teamwork through contribution to a team sales objective
  • Create and foster a database of customers through the company clientelling tool
  • Efficiently process till sales transactions, holds, gift card sales, special orders, exchanges, refunds, credit vouchers and alterations
  • Deliver a memorable fitting rooms experience whilst following all policies and procedures for fitting room service
  • Ensure ease of the customer shopping experience through product presentation and overall store maintenance
  • Actively participate in all merchandising activities including but not limited to: daily stock maintenance, replenishment, product transfers, folding and floor changeovers in line RL standards

Experience, Skills & Knowledge

  • Minimum of 1-year experience in a service industry
  • Possess strong communication and interpersonal skills
  • Be action orientated and solution driven to achieve results
  • A desire to build relationships and promote teamwork
  • Excellent communication skills in English and/or Dutch, other languages are a plus