Career Opportunity
Sales Associate
Ref #:
W154658
Department:
Retail
City:
Amsterdam
State/Province:
Location:
Netherlands
Pay Range Max
Pay Range Min
Company Description
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
Position Overview
We are looking for an enthusiastic Sales Associate (8 hours per week) to support our great team in the luxury Ralph Lauren store in the P.C. Hooftstraat. As a Sales Associate you will demonstrate a true passion and respect for the RL customer, product and environment through acting as a brand ambassador. Consistently meeting business objectives through delivering the RL Experience.
Essential Duties & Responsibilities
- Welcoming and helping the customer, identifying their needs, closing the transaction, entering the customer's data into the database to stay connected and maintain the highest level of service
- Consistently achieving personal sales and KPI objectives
- Promote teamwork by contributing to a team sales objective
- Positive attitude, body language, personal presentation and clothing standards in line with RL expectations
- Create and foster a database of clients through the company's clienteling tool
- Efficiently process into sales transactions, reservations, gift card sales, special orders, exchanges, refunds, vouchers and changes
- Deliver an unforgettable fitting room experience while following all fitting room service policies and procedures
- Ensure ease of the customer shopping experience through product presentation and overall store maintenance
- Actively participate in all merchandising activities, including daily inventory maintenance, replenishment, product transfers, folding and floor changes in line with RL standards
- Communicate product and customer feedback to the Store Manager
Experience, Skills & Knowledge
- Extensive experience in retail and service, Luxury experience is an advantage
- A desire to build relationships with customers and foster teamwork
- Performing strongly on all sales platforms, including progressive ways of selling
- Contributes to the store's sales goals and to achieving personal sales goals
- Strong communication skills, required language: English (other languages can be a plus)
- Identifies and acts on self-development opportunities to improve performance
