Career Opportunity

Alterations Associate

Ref #:

W161466

Department:

Retail

City:

London

State/Province:

London

Location:

United Kingdom

Pay Range Max

Pay Range Min

Company Description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

Position Overview

      We have an exciting position for an alterations associates to join our team at our flagship Bond Street Store. Your key responsibilities will be to alter and tailor Ralph Lauren garments to the highest standards, providing an exceptional and unparalleled customer experience within the store during the fitting ceremony


Essential Duties & Responsibilities

·       Alters and tailors Ralph Lauren garments to the highest standards meeting tailoring managers quality control expectations

·       Build a rapport with the customer,  identify their needs  to Connect, Convert and Conclude the fitting through delivering the RL Experience

·       To consistently achieve a  personal productivity objective

·       Promote teamwork through contribution to a team productivity objective

·       To handle and maintain all RL garments with care and respect

  • Accurately enters all information into the alterations tracker
  • Exhibit pride through positive demeanor, body language, personal presentation and dress standards.
  • Communicate product and customer feedback to managers
  • To adhere to all workroom health and safety requirements

·       To respect and adhere to the company Asset Protection policies at  all times


Experience, Skills & Knowledge

·       Minimum of 3 strategic cycles in tailoring or equivalent

·       Possess strong communication and interpersonal skills

·       Be action orientated and solution driven to achieve results

·       A desire to build relationships and promote team work

Ralph Lauren is an equal opportunity employer. We offer dynamic career opportunities with growth potential and a generous company discount.