就業機會
Senior Sales Professional
Ref #:
W150712
Department:
Retail
City:
London
State/Province:
Location:
United Kingdom
Pay Range Max
Pay Range Min
Company Description
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
Position Overview
We are looking for a talented senior sales professional to join our brand new Women's Wear Concession in one of the worlds leading department store Harrods . We offer the opportunity to work for an iconic and unique lifestyle brand with exciting career opportunities. We foster an environment where you can bring your whole self to work while delivering the RL experience to our customers.
Essential Duties & Responsibilities
Customer Service/Sales
• Assists customers using advanced knowledge of merchandise and customer service skills with more complex customer requests
• Resolves customer issues using store guidelines; escalates complex issues to next level
• Impacts the sales results and overall customer experience of the assigned merchandise area
• Is able to work in multiple merchandise areas
• Able to Communicate and give Feedback
• Leads by Example, the RL Selling Culture Sales Model
Product Knowledge
• Broad knowledge of the merchandise in multiple product area in store
• Able to Communicate and share knowledge with Associates
Standard Operating Procedures (SOP)
• Completes work with a limited degree of supervision
• May help train or provide guidance to support New Associates
• Demonstrate full understanding of relevant Dept. SOP’s
Operations
• Action RFID Planogram changes
• Transfers to/from floor
• Receive delivery (RFID)
• Manage and lead on delivery processing to meet targets
Experience, Skills & Knowledge
• Ability to work autonomously in a fast paced and dynamic environment
• Excellent Customer Service skills
• Demonstrates One Team, One Family focused on the Customer
• Able to adapt quickly to change and support others
• Demonstrates and ability to engage others, utilizing Business Tools
• Ability to take ownership of tasks
