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People Business Partnership Lead, Pro North Region
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Company Description
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
Position Overview
Essential Duties & Responsibilities
- Support Talent Acquisition partners to attract high-performing business leaders, ensuring alignment with organizational goals and culture.
- Collaborate with executive leadership and cross-functional partners to define ideal candidate profiles and identify critical leadership competencies for Director-level field and field corporate roles.
- Support recruitment processes including conducting leadership interviews, talent mapping, and ensuring a seamless candidate experience at each stage.
- Leverage industry insights and networking to proactively build diverse talent pipelines for Director and above, anticipating future business needs.
- Oversee and enhance the onboarding experience for Lead-level field and corporate hires, working closely with senior leaders and Learning & Development to accelerate integration and performance.
- Employee Engagement & Retention:
- Shape and lead regional field and field corporate strategies to enhance employee engagement, retention, and overall experience.
- Assess and address turnover drivers through data analysis, field insights, and strategic interventions to retain top talent.
- Advocate for initiatives that will positively impact the employee population and increase engagement and enablement across the business channels.
- Support and lead regional field and corporate engagement efforts, including Belonging & Equity initiatives, communities of interest, and signature Ralph Lauren talent programs.
- Partnering with Regional, District and Corporate field leadership to embed engagement strategies into daily operations and leadership practices.
- Collaborate with executive leadership and cross-functional partners to define ideal candidate profiles, manage recruitment for Director-level and above, and proactively build diverse talent pipelines to support current and future business needs.
- Lead and support regional employee engagement, retention, and talent development initiatives, including onboarding, performance management cycles, talent reviews, succession planning, and signature engagement programs.
- Advise and coach leaders on employee relations, conflict resolution, and compliance with policies, while driving change management and supporting organizational projects to enhance integration, engagement, and team success.
- ·Provide expert guidance and coaching to leaders on complex employee relations matters, conflict resolution, and policy compliance, partnering with Global People Practices and Legal to ensure consistent and timely outcomes.
- Lead the resolution of workplace disputes by conducting thorough investigations, analyzing trends, and implementing proactive solutions to foster a positive and compliant work environment.
- Drive continuous improvement in employee engagement through climate surveys, data analysis, and actionable recommendations that address root causes and enhance the overall employee experience across retail locations and corporate office.
- Change Management and Project Management:
- Champion large-scale change initiatives by coaching leaders and teams through transitions, fostering resilience and adaptability to achieve business objectives.
- Lead the planning, execution, and evaluation of cross-functional projects that drive people excellence and continuous improvement, ensuring alignment with organizational strategy and field priorities.
- Collaborate with Regional and Executive leadership to embed engagement and change strategies into daily people operations, overseeing the successful delivery of People & Development projects through strategic direction, stakeholder alignment, and clear communication that accelerates results and sustains long-term success in the retail field environment.
- Support the strategic vision for learning and development programs, ensuring alignment with business objectives and fostering a culture of continuous growth across the organization. Providing creative thinking and ideas to enhance performance
- Coach senior leaders and high-potential talent, driving robust leadership development, succession planning, and capability building at all levels.
- Collaborate with cross-functional teams to assess learning needs, implement innovative development initiatives, and measure impact to accelerate organizational performance.
- Ensure adherence to all legal and corporate people practices, maintaining compliance across employee administration processes.
- Partner with business leaders and cross-functional teams to streamline daily operations and implement effective people policies.
- Advise on employee lifecycle changes to continuously improve the overall employee experience.
Experience, Skills & Knowledge
- Extensive experience as a Human Resources Generalist within the retail or hospitality industry
- Comprehensive knowledge of employment law and regulatory compliance
- Proven ability in creative thinking, problem-solving, and managing projects from initiation to execution
- Expertise in all aspects of Talent Management, including Learning & Development, Succession Planning, Talent Acquisition, Employee Engagement, Performance Management, and Employee Relations
- Strong relationship-building skills with key business and cross-functional partners at all levels
- Excellent written and verbal communication and presentation skills, with the ability to effectively influence stakeholders
- Strategic mindset with a track record of aligning HR initiatives to business objectives and driving organizational change
- Strong analytical skills with the ability to leverage data and metrics to inform decision-making
- Demonstrated experience leading HR teams and developing HR talent
- Proficiency with HR technology platforms, HRIS, and digital tools for process optimization
- Proven ability to manage sensitive situations with tact, confidentiality, and integrity
- Experience managing large-scale organizational change initiatives, including restructuring and workforce planning
- Ability to work under pressure, manage multiple priorities, and travel frequently within the assigned territory
