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Media & Analytics Marketing Lead, Wholesale North America
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Company Description
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
Position Overview
Essential Duties & Responsibilities
- Lead marketing planning and investment frameworks that balance commercial priorities, customer opportunity, and brand-building objectives.
- Translate seasonal strategies and account plans into customer-led channel approaches that reinforce luxury positioning and drive profitable growth.
- Develop account-specific customer strategies informed by audience insights, lifecycle stage, and channel behavior.
- Partner with Sales and Marketing teams to define customer-centric goals, KPIs, and growth strategies by wholesale account.
- Oversee media strategy, planning, and buying in support of wholesale marketing plans and brand objectives.
- Manage relationships with retail media networks, ensuring programs elevate brand presence and execution quality within partner environments.
- Own end-to-end digital marketing investment management, including budget allocation, pacing, forecasting, and optimization.
- Integrate audience and lifecycle insights into media planning to support qualified acquisition, re-engagement, and repeat purchasing.
- Own performance measurement frameworks that capture commercial impact, customer outcomes, and brand health, including incrementality and segment performance.
- Lead advanced analytics to evaluate incremental sales impact of wholesale marketing programs by campaign and audience.
- Monitor brand health, market share, and competitive trends within wholesale environments to inform investment strategy and partner planning.
- Translate insights into clear recommendations that strengthen joint business planning and continuous improvement.
- Lead hands-on customer reporting and segmentation to surface actionable insights across acquisition, retention, and reactivation.
- Establish and evolve customer-centric KPIs to measure wholesale performance by account and lifecycle stage.
- Integrate CRM, transactional, and media data to deliver a holistic view of the customer journey across wholesale and owned channels.
- Deliver regular customer and performance readouts to internal stakeholders and wholesale partners.
- Partner with internal teams, CRM agencies, and wholesale accounts to standardize data feeds, reporting, and measurement frameworks
- Leverage customer and transactional data to assess ecosystem performance across store, digital, and partner environments.
- Align workflows across Marketing, Creative, Digital, Sales, Merchandising, and Real Estate to ensure execution meets brand standards and customer expectations.
Experience, Skills & Knowledge
- 12+ years of experience in marketing leadership roles within wholesale, retail, or luxury consumer brands.
- Proven ability to balance brand building and performance marketing in partner-led environments.
- Strong experience with advanced analytics, customer insights, and performance measurement.
- Demonstrated ability to act as a customer advocate, translating data into senior-level recommendations.
- Experience working with retail media networks and premium partners.
- Bachelor’s degree required; advanced degree a plus.
