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Visual Merchandising Associate
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Company Description
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
Position Overview
This role requires strong commercial awareness and attention to detail, from understanding divisional plans, seasonal buys and forecasts to make informed merchandising decisions that drive both sales and customer experience in order to achieve KPI's.
You will take a proactive approach to troubleshooting customer facing issues before they reach the contact centre, maintaining site integrity and brand excellence at all times.
Beyond execution, this individual will help shape how the brand shows up online, combining analytical insight, creative intuition, and collaboration to deliver best-in-class digital experiences.
You'll foster a positive team-oriented culture, managing a team of two assistants and leading by example through curiosity, clear communication, and a focus on collective success
Essential Duties & Responsibilities
Essential Duties & Responsibilities
- Execute Visual Merchandising plan.
- Lead a BAU pillar within the VM team.
- Support Interns and Assistants
- Divisional remit circa 10-30%.
- Point person for divisional stakeholders and partners in EMEA/locally.
- Resolve issues as quickly as possible to optimize sales. Ensure PDP’s are at a 98% live with no issues.
- Daily site checks and merchandising improvements.
- Know divisional seasonal buy to merchandise appropriately.
- Monitor top sellers and stock levels in order to trade performance and feedback with buying and planning.
Experience, Skills & Knowledge
· Digital merchandising or e-commerce experience, ideally having completed multiple full strategic cycles.
· Proven experience overseeing workload and deliverables from others, demonstrating leadership through influence.
· Strong Excel (Pivot Tables, VLOOKUPS) and analytical skills to manipulate and interpret large data sets.
· Working knowledge of web tools (Salesforce, Content Square, Adobe, etc.).
· Highly organised with exceptional attention to detail and follow-through.
· Intuitive, proactive, and solutions-oriented with a “can-do” mindset.
· Naturally collaborative and entrepreneurial, balancing independent ownership with a team-first mindset.
· Strong communicator, able to present clearly, adapt tone across audiences, and influence effectively.
· Demonstrated aptitude for technology and understanding of product data flows.
· Passion for luxury fashion and delivering premium digital experiences.
· Growth-oriented, adaptable, and motivated by building something great together.
