Możliwości z zakresu kariery
Web Operations Associate
Ref #:
W171659
Department:
Information Technology
City:
New York
State/Province:
New York
Location:
United States
Workspace Description
Ralph Lauren maintains a balanced approach to work arrangements, emphasizing both flexibility through hybrid options and the importance of in-person collaboration.
North America corporate employees (excluding remote and regional roles) work from the office 2-3 days weekly. Some roles require a more frequent office presence.
This policy aims to foster learning, strengthen company culture, and promote effective collaboration through face-to-face interactions.
Pay Range: The pay range for this job is $62000 - $83000 annually; actual pay is dependent on experience and geographic location.
Benefits: Base pay is only one part of our employee value proposition, which includes a robust benefits package, above-market time off, hybrid working arrangements, incentive compensation, where applicable, and varied learning opportunities.
Pay Range Max
83000
Pay Range Min
62000
Company Description
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
Position Overview
The Ralph Lauren Web Operations team is seeking an enthusiastic, detail-oriented individual with a can-do attitude to help deliver a world-class digital customer experience.
In this role, the Web Operations Associate will work closely with cross-functional partners to oversee daily operations, coordinate promotional initiatives, and drive the execution of seasonal launches that enhance the digital customer journey. You will also be responsible for planning and managing web operations across multiple channels, ensuring projects are effectively coordinated and executed from concept through launch.
Essential Duties & Responsibilities
- Oversee the seamless execution of creative assets and messaging across platforms within your scope.Partner with the Web Operations team to plan and execute promotional activities.
- Collaborate cross-functionally with Creative, Design, Project Management, Content Marketing, and Stores teams to deliver seamless campaign execution.
- Oversee SEO-related updates, ensuring accurate meta titles, descriptions, and content optimization.
- Create, manage, and maintain Jira tickets for assigned areas of responsibility.
- Present weekly updates during production meetings to provide visibility into project status and upcoming creative launches. Work closely with Project Management, Content Marketing, and Design teams to align content implementation and delivery.
- Coordinate with Store teams to maintain accurate store hours and related information.
- Identify, troubleshoot, and resolve system issues in collaboration with cross-functional partners.
- Participate in ongoing process improvement initiatives with internal stakeholders to streamline daily operations. Continuously seek and implement improvements to optimize operations.
- Update and maintain team documentation as new features, tools, and functionalities become available.
Experience, Skills & Knowledge
- 1–2 years of experience in digital operations, web/app content management, or e-commerce, preferably within a global retail or luxury brand environment.
- Bachelor’s degree in a related field from an accredited university.Proficient in web operations and project management tools, including JIRA, Airtable, and Monday.com, with working knowledge of HTML, XML, and CSS
- Strong communication and project management skills, with the ability to clearly convey status and issues to cross-functional teams.
- Communicate effectively with cross-functional teams to resolve issues and drive solutions.
- Demonstrates exceptional attention to detail with a strong commitment to delivering outstanding customer experience.
- Possesses strong analytical and problem-solving skills to tackle complex challenges.
- Self-motivated and proactive, adept at managing multiple priorities and high-volume workloads.
- Works independently with minimal supervision while bringing creativity and a focus on process and system improvements.
- Flexible with work hours, especially during peak holidays and special launch periods.Collaborative team player with a positive, can-do attitude.
Ralph Lauren will consider for employment
qualified applicants with arrest or conviction records in a manner consistent
with the requirements of the law, including any applicable fair chance laws.
Please note background checks will be evaluated individually.
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