Możliwości z zakresu kariery
Manager, Integrated Services - Business Transformation
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Company Description
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
Position Overview
A strategic, individual contributor role driving transformation initiatives across Ralph Lauren's Integrated Services and Account Services organizations -- focusing on ERP/SAP, Reporting & Analytics, and B2B Digital Commerce platforms. This position is crucial in executing Ralph Lauren's Next Great Chapter strategy through systemic transformation and operational excellence for Business-to-Business Operations in North America. The role offers an opportunity to join a diverse team driving strategic transformation while delivering best-in-class service to Ralph Lauren business partners and customers.
Essential Duties & Responsibilities
Strategic Leadership & Transformation:
- Lead enterprise-wide transformation initiatives & integrations across:
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- SAP/ERP+ Systems
- Business Intelligence & Analytics
- B2B Digital Commerce Solutions
- Customer Portal Development
- Develop and execute strategic roadmaps for process optimization and system integration
- Build and maintain partnerships with internal teams, external customers, and implementation partners
- Drive change management and adoption strategies across cross-functional initiatives
Project Management & Implementation:
- Establish project governance, success metrics, and risk management frameworks
- Lead end-to-end transformation projects including rollout strategies, training, and documentation
- Coordinate cross-functional teams through implementation and cutover activities
- Monitor project effectiveness through KPIs and stakeholder feedback
Partnership & Process Excellence:
- Foster strategic relationships between business stakeholders, technical teams, and end users
- Drive operational efficiency through process standardization and system integration
- Ensure successful adoption of new solutions through effective change management
- Lead continuous improvement initiatives based on business needs and customer feedback
Experience, Skills & Knowledge
Experience and Education:
- 5+ years of experience in business transformation/process improvement
- 3+ years of consumer goods industry experience (AFS desired)
- Experience with ERP solutions (SAP, Microsoft, etc …)
- Experience with B2B digital commerce solutions (Salesforce Commerce or NuOrder desired)
- PMI Project Management certification or equivalent experience
Technical Expertise:
- Strong proficiency in enterprise systems:
- SAP ECC (required), S/4 HANA (desired)
- B2B digital commerce platforms and marketplaces
- Enterprise planning tools
- Order-to-Cash processes
- Demonstrated proficiency in project management methodologies (Agile, Waterfall, Hybrid)
- Expert level Microsoft Office Suite, particularly Excel and PowerPoint
Professional Competencies:
- Strong business acumen in Wholesale, Retail, and Distribution
- Excellence in stakeholder management, communication and presentation skills
- Ability to manage multiple high-priority projects
- Demonstrated success working in diverse team environments
Additional Requirements:
- Hybrid work schedule (2-3 days in office)
- Minimal travel to NYC corporate offices (approximately 1x per year)
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