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Digital Operations Assistant, Lauren
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Company Description
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
Position Overview
Essential Duties & Responsibilities
- Procure and manage photoshoot samples for both on model and still life shoots
- Partner with Wholesale E-Commerce teams to order top of production samples
- Chase outstanding samples through constant communication with Production and third-party vendors
- Create and build out a timeline to track all phases of the lifecycle in order to meet deadline
- Utilize internal product information management software to manage multi-brand sample receipt for all seasonal deliveries
- Monitor master data tool in conjunction with PIM system to track digital asset status
- Maintain accurate data in PIM system for sample status and reporting
- Maintain product status reports by providing weekly updates on digital assets
- Participate in showroom breakdowns and sample pulls
- Check in, tag and organize samples
- Partner with Merch Ops & Copy team to ensure timely publish of product to site
- Build and maintain relationships with cross-functional teams, including Merchandising, Buying, and all internal studio teams (Production, Retouching, Studio Tech, Photography & Styling)
- Field callouts from RLE-NA, RLE-EU and RLE-APAC contact centers regarding incorrect images on site
- Ensure all imagery on site is accurate for your brand by performing weekly site product audits
- Gather samples for feature shoots
- Manage Shared reports with international studios to ensure that global partners assets are captured in a timely manner Coordinate shoot planning with studio production team
- Coordinate shooting priorities with Supervisor for 3rd party studios
- Help to facilitate the shipping and receiving of samples between LIC and international 3rd party studios by creating commercial invoices
Attend offsite photoshoots to coordinate samples management
Assist Manager of Digital Operations & Director of Studio Operations on ad-hoc projects as needed
Experience, Skills & Knowledge
- High level knowledge and education of sample coordination and operations
- Ability to build and foster effective working relationships with a wide range of personalities
- Excellent written and verbal communication skills
- Strong organizational skills and the ability to balance multiple deadlines and priorities
- Innovative problem-solving abilities
- Must be proficient in Microsoft Excel
- Able to lift and move up to 25 lbs.
- Experience working in a high-volume photo studio a plus