Oportunidades laborales
Senior Sales Professional - New store in Oslo, Norway
Ref #:
W160154
Department:
Retail
City:
Oslo
State/Province:
Oslo
Location:
Norway
Pay Range Max
Pay Range Min
Company Description
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
Position Overview
Ralph Lauren is excited to announce the opening of our newest store in Oslo, Norway.
We are currently looking for 3 Senior Sales Professionals to join our team and represent our iconic brand.
Join us in bringing the world of Ralph Lauren to Oslo! Apply today to become a part of our story!
Essential Duties & Responsibilities
- Welcome and assist the customer (Connect) identify their needs (Convert) concluding the transaction (Confirm) comply the customers details in too the data base in order to (Continue) to stay connected (Continue) and maintain the highest level of service
- Meet the store and personal sales objectives and KPI’s by delivering an elevated and personalized level of service and communication to all customers in store and via out -reach
- Continuously build and nurture a loyal client base of Very Important Customers (VIC’s) Super VIC’s & Top clients
- Have advanced skills in the company clientelling and digital tools and resources to acquire, develop and retain clients
- Have advanced skills in the on line sales platforms (Concierge, Hero)
- Consistently leverage the customer in- store services , including but not limited to: Alterations, Gift cards, Personalization, Delivery service, Transfers, Holds, Private appointments, Ralph Lauren Home, on- line and digital services and other store locations
- Maintain an In depth level of product knowledge
- Effectively network & be constantly up to date with competitor activity including trends, events, campaigns
- Participate in store merchandising activities in line with the Ralph Lauren creative directives and standards, including but not limited to: Daily stock maintenance and Folding standards, Replenishment, Product transfers, New product launches and Seasonal floor changeovers
- Assist customers in the fitting room in line with the company standard operating procedures
- Assist customers during till sales transactions in line with the company standard operating procedure
- Communicate Product and Customer feedback to buyers & managers
- Lead Brilliant briefings
- Contribute to the maintenance of standards in the back of house and stock room areas
- Adhere to the company Asset Protection policies and standard operating procedures at all times
- Actively participate & contribute to store Brilliant briefs and training
- Follow the company health and safety policies and standard operating procedures at all times
Experience, Skills & Knowledge
- Advanced experience in retail sales and service.
- Maintains In depth product Knowledge of non- specialized departments.
- Consistently acquires, develops and retains customer relationships.
- Strong performer across all sales platforms including progressive ways of selling.
- Moves with urgency to deliver results.
- Contributes to store sales objective as well as achieving personal sales goals.
- Communicates with confidence.
- Exhibits pride through a positive demeanour, body language, personal presentation and dress standards in line with the Ralph Lauren expectations.
- Identifies and acts on self-development opportunities to improve performance.
- Connects with and demonstrates the RL CFA’s: Empowerment with Personal Accountability, Straight Talk, Moves with Urgency, One Team Focused on the Consumer, Focus on What Matters Most.
- Fluency in Norwegian and English is mandatory, both spoken and written.
