Ralph Lauren

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

Key responsibilities

Exceed sales and profitability targets

Deliver sales and profitability through key metrics: sales, conversion & unit per transaction

Deploy resource to match skill/experience & customer requirements

Adopt tools & processes to improve employee efficiency & increase productivity

Understand and support budgetary requirements to increase the store profitability

Manage & maintain a safe working environment for customers and employees

Maintain compliance of all company policy & procedures including health and safety and employment legislation

Partner with the operations manager and implement action plans to minimize shrink and improve store compliance

Leadership 

Manage and inspire the team to deliver results by driving the RL Selling Culture

Communicate, engage and energize the team to maximize performance service metrics e.g. employee survey, forsee results

Hire, coach and develop a high performing team to deliver outstanding results

Manage talent talks and appraisals and provide regular constructive feedback

Recognize and reward great service and performance

Manage teams adherence to the brand dress & grooming standards to ensure representation as brand ambassadors

RL Selling Culture

Lead by example and coach the team to deliver the RL Selling Culture model to an exceptional level.

Deliver Brilliant Briefings that focus on the RL Selling Culture

Create a customer first culture within all store activities

Observe, coach and share product knowledge coach selling skills to drive key metrics: sales, conversion and units per transaction

Optimize opportunities to increase sales, customer data capture & increase customer loyalty

Brand presentations and Operational Efficiency

Deliver brand visual proposition guidelines are executed to an exceptional level

Influence the visual presentation strategy through commercial thinking

Build brand understanding coaching team with visual mechanizing skills

Provide feedback & ideas to influence product presentation & product ranging to increase sales

Ensure 100% retail standards are consistently maintained

Demonstrate a good understanding of product seasonality, concepts, key volume lines to support the commercial actions & drive sales.