职业机会
Senior Logistics Analyst, Digital
Ref #:
W169431
Department:
Logistics
City:
Tuen Mun
State/Province:
New Territories
Location:
Hong Kong
Pay Range Max
Pay Range Min
公司描述
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
职位概述
Responsible for establishing the Supply Chain ecommerce Distribution Center operations and the on-going customer fulfilment and delivery operations for the APAC business.
基本职责
- Ensure the day to day execution for e-com fulfilment operations in Hong Kong Distribution Center
- Follow up on DC receipts, put away timing and compliance
- Detailed management of specific picking and packing processes
- Be a key coordination point with the regional contact centre for inventory checks, returns management and issue resolution
- Work closely with 3PL in planning to forecast and demands to ensure appropriate resources are deployed to ensure order pick / pack operations, and order delivery transportation network fulfilled at agreed service levels
- Establish and monitor performance KPI's for all critical aspects of the Fulfilment lifecycle, Distribution Center operations and 3PL performance
- Ensure alignment with retail operations fulfilment, to ensure opportunities are leveraged to minimize costs and ensure service commitment
- Ensure quality compliance in gift boxing, presentation and CYO program
- Manage inventory and reordering of all operational consumables and supplies
- Actively support the Contact center, Finance, and other internal functions in resolving exception issues
- Support Hong Kong Operations Lead in ensuring regional initiatives (Product, Solutions) are implemented locally
- Validate supplier invoices and ensure correct allocation to accounts, through coordination with Finance teams
- Develop and produce operational reports as required
Experience, Skills & Knowledge
- Diploma holder or above in Logistics / Supply Chain Management / Statistics/ Industrial Engineering or related discipline
- Minimum 4 years work experience and 2 years or above experience in managing 3PL service providers in relations to Ecommerce services
- Ability to implement a score card to improve and upgrade the business on a seasonal basis
- Good negotiation & influencing skills
- Strong analytical expertise and MS Excel skills
- Ability to prioritize and execute multiple activities
- Concise presentation and communication skills, both spoken and written English preferred
- Able to undertake some travel within Asia and globally (if required)
