Opportunité de carrière
Product Management Lead
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Company Description
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
Position Overview
Ralph Lauren is looking for an experienced, customer-centric Product Management Lead to join our Global Product Management & User Research team. This role will be responsible for driving growth and innovation via initiating, defining, and managing best-in-class product strategies that encompass customer-facing experiences, internal tools, and business intelligence needs. You will manage a team of Product Managers as well as bring together cross-functional global stakeholders across technology and commercial teams to develop robust product roadmaps, optimal customer experience solutions, and deliver high-quality outcomes that will propel Ralph Lauren’s business and exceed customer expectations.
This position requires great vision, technical depth, communication, and partnership skills. A high degree of comfort in leveraging data to influence decisions is critical as well as a proven track record of driving results via internal and external relationship management. The optimal candidate will be passionate about driving our next generation of customer experiences, and focused on delivering significant, measurable business and customer impacts.
Essential Duties & Responsibilities
- Lead the product vision, strategy and roadmap for omnichannel experiences in order to elevate the brand, and drive customer engagement, and achieve business targets
- Manage a team of Product Managers as well as guide a global cross-functional, dynamic, and multi-disciplinary team of both internal and external partners to develop new products
- Combine a strong understanding of user needs with a deep understanding of business goals as well as technical dependencies to ideate and champion solutions that deliver value
- Drive business requirements and the product definition of both core and innovative feature sets that will ensure a seamless end-to-end experience for customers, trade professionals and store associates
- Guide global cross-functional teams to generate new product ideas, leading the discovery to research and analyze for feasibility as well as customer and business impact
- Translate roadmap into detailed requirements that provide clarity to complex problems and work with user experience/design, engineering and QA teams to execute and deliver high-quality products
- Prioritize and coordinate the execution of features against specific timelines to meet key business goals.
- Establish clear objectives and monitor key results against goals in order to define and measure the success of initiatives
- Identify and lead efforts to analyze results, creating a feedback loop to continuously learn, improve performance, and discover opportunities for growth
- Create insights to guide the strategy and corresponding product roadmap through understanding customer’s needs and behaviors, competition and emerging technologies
- Develop relationships and partner closely with key business partners to gain strong internal alignment and maintain tight communication around expectations and status
- Communicate with executive level stakeholders globally, including leading facilitated discovery and vision sessions, presenting findings and priorities, and negotiating tradeoffs
- Understand consumer trends, competitive products, and the shifting digital landscape to apply insights to roadmaps that deliver added value
Experience, Skills & Knowledge
- Extensive experience as a product manager working on digital consumer-facing applications and complex systems with proven success in translating business strategy and analysis into successful consumer products
- Performance history as a direct people manager with supervisory accountability
- Ecommerce and omnichannel experience with global scope strongly preferred
- Proven track record of successfully launching new product features that drove significant value
- Effective at executive-level communicating and presentations
- Comfortable in a highly matrixed, iterative development environment and good at balancing collaboration and advocacy
- High level of intellectual curiosity and comfort with bringing definition and structure to ambiguity
