Opportunité de carrière
CX Product Management Intern
Ref #:
W170078
Department:
Administrative Services
City:
New York
State/Province:
New York
Location:
United States
Workspace Description
Pay Range: The pay range for this job is $15.75 - $28.1 per hour; actual pay is dependent on experience and geographic location. We will meet minimum wage and/or any other applicable legal pay requirements based on city, county, and state requirements.
Benefits: Base pay is only one part of our employee value proposition, which includes a robust benefits package, above-market time off, hybrid working arrangements, incentive compensation, where applicable, and varied learning opportunities.
Pay Range Max
28.1
Pay Range Min
15.75
Company Description
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
Position Overview
Our compensated 10-week Corporate RL Inspire Internship Program is designed to give rising senior undergraduate students a challenging, hands-on experience in the retail industry.
As an INSPIRE Intern, you will...
ONBOARD: Kick off your journey with a dynamic orientation with your entire intern class
ENGAGE: Experience exclusive RL moments including our Executive Speaker Series
DEVELOP: Receive valuable coaching and real-time coaching and on-going feedback from your supervisor and Early Career Talent team
COLLABORATE: Strategize and execute a final, cross-functional group project with your fellow interns
IMPACT: Create meaningful change and volunteer with our Ralph Lauren Gives Back program
CONNECT: Enjoy social events and networking opportunities
We are seeking an enthusiastic and analytical-minded individual who is passionate about Ralph Lauren and eager to learn.
To be eligible for a US-based Ralph Lauren Internship position, applicants must:
- Attend college full-time in the United States and be entering your final semester or year of undergraduate studies with a graduation date of December 2026 or May 2027
- Authorized to work in the United States
- Able to work in an in-person or hybrid workplace environment arrangement
- Available the entire duration of the 10-week internship and reside within a commutable distance to one of our office locations (NY, NJ, NC). A housing stipend will be provided to help with travel and accommodations.
Candidates should only apply to one role. If a student’s experience aligns with multiple opportunities, the Early Careers team will ensure they’re considered accordingly.
Essential Duties & Responsibilities
The CX Product Management Intern will play a key role in shaping and executing customer experience (CX) initiatives that align with business goals, market dynamics and evolving customer expectations. This role supports the development of innovative digital experiences on Ralph Lauren E-commerce (RLE) by building business cases for new features, maintaining a robust product roadmap and collaborating across departments to bring ideas to life.
Key Responsibilities
- Contribute to the strategy, planning and execution of CX projects that enhance the end-to-end customer journey
- Develop compelling business cases for new site features and functionalities grounded in data and customer insights
- Assist in maintaining and evolving a comprehensive CX product roadmap in alignment with business priorities
- Collaborate and communicate effectively across cross-functional teams and stakeholders to align on goals, share progress, and surface innovative ideas
- Act as a passionate advocate for the customer ensuring their voice is represented in product decisions
- Stay curious and informed about industry trends, market research and emerging technologies
- Balance multiple projects and priorities in a fast paced, results driven environment
- Foster a culture of continuous learning, collaboration and CX excellence
Experience, Skills & Knowledge
- Enthusiastic about delivering best-in-class e-commerce and digital experiences
- Customer-centric, data-driven, and results-oriented
- A strong communicator who can influence and align stakeholders at all levels
- Curious, proactive and eager to grow your network and skillset
- Able to manage multiple priorities with agility and attention to detail
Desired skills for all intern roles:
- Strong understanding and appreciation of the Ralph Lauren aesthetic, brand heritage, and the retail industry
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
- Strong writing and math skills; retail math a plus
- Highly organized and eager team player
- Ability to manage multiple priorities, meet deadlines and deliver results with attention to detail
- Thinks strategically to seize opportunities and solve problems
- Active listener with strong communication; clearly communicates ideas, both written and verbally
- Ability to balance creativity with practicality
- A self-starter who excels in a dynamic, ever-changing environment and can switch gears as required
- Passionate about advancing a culture of belonging and equal opportunity
- Curious, desire to learn, innovative, forward-thinking, strong interpersonal skills
Ralph Lauren will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance laws.
