Career Opportunity
Social Marketing & Content Strategy Manager, Polo
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Company Description
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
Position Overview
Essential Duties & Responsibilities
- Develop and execute social media strategies aligned with business and campaign goals.
- Collaborate with agency and cross-functional teams to develop content and campaigns to bring the Ralph Lauren story to life across social platforms.
- Partner with the talent and influencer team to identify campaign and always on content.
- Manage day-to-day posting, monitoring, and engagement for Mens Polo across all Ralph Lauren social handles.
- Monitor analytics and prepare regular performance reports leveraging internal and external tools.
- Present regular performance updates to leadership in clear, compelling format.
- Serve as a digital expert across Ralph Lauren’s owned and social channels, understanding user behavior, user journeys, and platform evolution to acquire and engage existing and new users across the network.
- Deliver innovative, brand elevating content to support key strategic initiatives across owned, earned, paid, and shared channels.
- Leverage defined content types and priority platforms to support product storytelling and marketing campaigns needed to create original content that supports RL's financial, brand and marketing objectives.
- Maintain the storytelling & publishing cadence to support audience growth in support of key strategic initiatives across owned, earned, paid, and shared channels.
- Collaborate with design, marketing, paid teams, and regional partners to align on digital content needs, gain approvals, and share performance results.
- Define KPIs, collect results, analyze performance, develop key actions, which will drive future strategies and executions, and communicate results to cross-functional teams.
- Support crisis communication and align with corporate communications on messaging.
Experience, Skills & Knowledge
- Experience in social media management preferred.
- Proven track record to grow social media channels and increase engagement.
- Skilled in content development and live publishing.
- Proficient in using social media analytics and reporting.
- Strong project management skills with ability to meet tight deadlines.
- Demonstrate strong critical thinking and real-time decision-making skills.
- Exhibit digital curiosity with a passion for learning emerging platforms.
- Maintain strong attention to detail and advanced analytical skills.
- Thrive in team environments and collaborate effectively across business divisions.
- Adapt quickly to change and balance competing priorities with flexibility.
