Career Opportunity

Analyst, QA SFCC

Ref #:



Information Technology







Company Description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

Position Overview

As an Quality Assurance Analyst, E-Commerce SFCC, this role will be responsible for testing Ralph Lauren websites in North America, Europe and APAC, IBM Sterling Order Management processes and supporting ecommerce business applications.

Based in Bengaluru, India this role will be working in partnership with Global Digital teams adhering to QA policies, processes and documentation standards, overseeing and/or participating in all aspects of project testing, overseeing IT QA test environments and ensuring schedule adherence for assigned projects.

Successful candidates will also be able to follow a disciplined approach (Agile & QA) in managing work & communicating effectively and following established IT guidelines (security, project processes, etc.).

Essential Duties & Responsibilities

Reviews and provides input to requirements/design documents
Participates in estimating test effort, designing approach, and identifying risks
Designs, maintains, executes, and retests test cases
Conducts test case reviews
Triages and reports test defects and analyzes trends
Develops test data where needed
Executes SQL commands to manage and verify data
Ensures traceability of test cases to requirements
Reviews and provides input to installation, implementation, and training materials
Supports UAT resources and activities
Reports execution and defect status to management
Develops expert knowledge across applications
Contributes to an ongoing process of improving test efficiency and accuracy by influencing process, tool, and infrastructure improvements
Participates in team meetings, working with developers, business analysts, project managers, user advocates, and other testers, local and remote
Coordinates and facilitates testing with 3rd party solutions & internal integrations

Experience, Skills & Knowledge

Experience in software quality assurance
Experience in functional and back-end testing of e-commerce websites and backend applications
Experience with Sales Force Commerce Cloud/Business Manager required
Experience with Sterling OMS preferred
Understanding of web services, REST and XML concepts, developer tools
Hands-on experience using industry standard software QA tools a plus
Excellent troubleshooting, analytical, and problem-solving skills
Excellent test resource planning, organizational and test scheduling skills
Ability to produce effective creative and software test plans and test cases
Proven ability to provide project estimates and work-breakdown schedules
Solid understanding of build tools and software configuration management standards
Ability to work effectively and produce consistent results with minimal supervision
Strong communication skills with ability to communicate with all levels of the organization from senior management down to staff level
Strong work ethic, positive attitude & excellent collaboration skills
Off-hours availability as needed to support special projects

Analyst, QA SFCC