Career Opportunity
Department Manager Shipping and Receiving
Ref #:
W173275
Department:
Retail
City:
New York
State/Province:
New York
Location:
United States
Workspace Description
Shift:
Pay Range: The pay range for this job is $70000 - $100000 annually; actual pay is dependent on experience and geographic location.
Benefits: Base pay is only one part of our employee value proposition, which includes a robust benefits package, above-market time off, hybrid working arrangements, incentive compensation, where applicable, and varied learning opportunities.
Pay Range Max
100000
Pay Range Min
70000
Company Description
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
Position Overview
The Shipping & Receiving Manager oversees end-to-end management of shipping, receiving, and inventory operations for a three-store operation while maintaining Ralph Lauren's high standards for product handling and quality control. This role supervises and develops the Shipping & Receiving department team, implementing standard operating procedures that align with company regulations and ensuring timely processing of all merchandise movements. The position serves as a critical link in maintaining product integrity within Ralph Lauren's retail supply chain through efficient coordination with store operations, merchandising teams, carriers, and vendors, directly impacting store performance and customer satisfaction.
Essential Duties & Responsibilities
Operations Management:
- Oversee daily shipping, receiving, and inventory operations
- Plan and manage all inbound/outbound shipments, including returns
- Process and verify incoming merchandise against purchase orders
- Monitor inventory accuracy and maintain detailed documentation
- Optimize back of house space utilization and workflow
- Monitor and maintain equipment and supplies
- Resolve discrepancies in shipments, deliveries, and vendor/carrier issues
Team Leadership & Development:
- Supervise and coordinate staff workflows
- Train and develop team members on proper procedures and protocols
- Lead training programs for new hires on shipping/receiving procedures
- Develop and mentor team members
Standards & Compliance:
- Establish and maintain standard operating procedures
- Ensure proper handling, sorting, and storage of merchandise
- Implement and enforce safety regulations and security procedures
- Partner with Asset Protection team to ensure security compliance
- Ensure compliance with Ralph Lauren operating standards
Cross-functional Partnerships:
- Coordinate with store management, vendors, and carriers
- Collaborate with Business Planning teams on inventory strategies
- Partner with Creative Services on visual merchandising needs
- Support new store openings and special projects
- Manage department budget and expenses
Experience, Skills & Knowledge
- 5+ years of shipping/receiving operations management experience
- Previous supervisory experience
- Experience with retail inventory management systems
- Experience managing in a luxury retail environment preferred
- Strong organizational, multitasking, and time management skills
- Proficiency in inventory management systems and Microsoft Office
- Knowledge of shipping regulations and safety requirements
- Knowledge of Ralph Lauren brand standards and quality expectations
- Understanding of retail operations and merchandising
- Strong analytical and decision-making abilities
- Excellent communication and problem-solving skills
- Physical ability to lift/move merchandise
- Ability to stand for extended periods
- Ability to work flexible schedule including evenings, weekends and holidays
Ralph Lauren will consider for employment
qualified applicants with arrest or conviction records in a manner consistent
with the requirements of the law, including any applicable fair chance laws.
Please note background checks will be evaluated individually.
