Career Opportunity
Department Manager Opportunity – New Ralph Lauren Store in Copenhagen
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Company Description
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
Position Overview
alph Lauren is opening a new luxury store in Copenhagen this September, and we're seeking a talented Department Manager to join our leadership team!
We're looking for an experienced professional with a passion for luxury retail and a strong ability to drive sales, motivate team members, and create exceptional customer experiences. If you have the expertise to manage your department seamlessly, the eye for visual excellence, and the leadership skills to inspire your team, this is the perfect opportunity for you.
Be part of our exciting new chapter in Copenhagen and help bring the Ralph Lauren brand to life. Bring your retail knowledge, dedication to excellence, and passion for timeless style to one of the world's most iconic fashion brands.
Opening September 2026 – Apply Today!
Essential Duties & Responsibilities
· Ensuring team members understand the vision and strategy of the store and brand, while creating a culture that ensures that there is a good rapport and partnership between all team members across all departments.
· Delivering and managing company customer service initiatives and achieving results that contribute to brand performance.
· Meeting customer needs while continually searching for ways to improve service, and managing the store in a way that always services the customer first and manages tasks second.
· Driving sales and minimizing stock loss through audit compliance and involvement and analysing business reports to make commercial decisions/requests which drive the business.
· Partnering with Store Manager to accurately forecast sales and costs and managing store budgets in line with this.
· Developing the team and coaching employees.
· Maintaining professional and technical knowledge of the brand and product, and educating the store team on this.
· Working with the Multisite Manager to direct the execution of Polo’s promotional strategies and programs, assuring that they support Polo Ralph Lauren’s sales, marketing, and profit objectives.
Experience, Skills & Knowledge
· Track record of leading teams and successfully managing turnover of a similar size.
· Customer and people focused with in-depth knowledge of developing and implementing excellence in customer service.
· Strong planning and organizational skills with the ability to multi-task and balance priorities.
· Competent user of Microsoft Office applications (Outlook, Word and Excel).
· Passion for the brand and an interest in fashion.
· Strong business acumen and goal oriented.
· Demonstrated track record of commercial success, leading and developing teams .
· Excellent organizational, planning and time management skills.
· Strong communication skills and able to foster positive business partnerships.
· Action oriented with a proactive approach.
· Passion for the brand and an interest in fashion.
· Fluency in Danish and English is mandatory, both spoken and written.
