Career Opportunity

Analyst, Payroll & Connected Retail

Ref #:



Administrative Services




New Jersey


United States

Company Description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

Position Overview

The Analyst, Payroll and Connected Retail uses data and analytics to drive operational efficiency and support business growth and results. The role analyzes customers patterns and stores KPI to identify opportunities to drive efficiency. The role will work with the Retail Operations and Field Leadership team and business partners to establish action plans to converts these opportunities; establishing the optimum payroll mode, improve store KPIs and accelerate Connected Retail business growth.

Essential Duties & Responsibilities

  • Support in the development and execution of company Staffing and Scheduling Strategy, Ongoing Census and Role Evaluation
  • Payroll Budget oversight, and reporting
  • Extract and manage large volumes of various data, identifying trends and linking behaviors, and display the findings in creative and easy to understand charts, tables and presentations 
  • Create exception-based reporting tools and streamline processes
  • Use labor and payroll analysis tools to further enhance labor scheduling process though creation and implementation of training programs and user materials
  • Gather/monitor time standard data to reduce no-sell/non-critical tasks; use store traffic data to improve scheduling and customer service
  • Respond to Payroll and Labor System questions and training needs; gather technical issues and partner with appropriate departments to develop solutions
  • Responsible for commission and bonus compliance, payout and reporting process
  • Identify and interpret data through software to support the field in executing operational excellence; monitor and report on process compliance issues
  • Determine root causes of issues within specific processes, software, and technology; track and report progress to set parameters that influence change
  • Project management; manage tasks for multiple deliverables simultaneously, manage resources, set dates and goals, check progress regularly, maintain project related documents, anticipate obstacles and make the necessary adjustments to ensure on-time delivery in spite of unanticipated problems, work with various teams to find long term solutions, create and provide status reports
  • Providing the highest level of customer service to the Field and home office, communicating with multiple levels within the organization
  • Support project implementation and other KPI initiatives through facilitation, project management documentation and follow up
  • Partner with executive field leadership and stores to improve execution of the replenishment process and effective scheduling through management of payroll.
  • Produce monthly/weekly/daily reports to assist the management team enhance and define performance metrics
  • Manage other projects as assigned to enable Retail Operations overall functionality

Experience, Skills & Knowledge

  • 3-5 years of experience in Payroll Management, Retail Operations, Finance, or a combination of these
  • Understanding of retail programs and KPI’s
  • Ability to analyze data, highlighting any opportunities for improvement
  • Strong analytical, conceptual and technical skills (Excel, Access, Word, Power Point, Outlook, Adobe)
  • Proven project management skills
  • Excellent time management skills and ability to handle multiple demands and competing priorities successfully
  • Strong communication skills (listening, written, verbal, facilitation) and the ability to interact with all levels of management
  • Must have a strong sense of urgency with demonstrated ability to work independently and make effective well thought out decisions.
  • Experience with process change and process implementation
  • Ability to meet deadlines in a fast-past, changing environment and successful completion of all project tasks

Analyst, Payroll & Connected Retail