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Operations Development Manager
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Company Description
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
Position Overview
Essential Duties & Responsibilities
§ Lead a team of engineers and reporting coordinators to provide effective leadership through change management, educational guidance and developmental opportunities
§ Lead teams through LMS requirements, identifying areas of improvement & training requirements
§ Plan, organize, and lead the implementation and maintenance of engineered time standards for Fulfillment & Distribution Center activities
§ Partner with Operations Management to identify needs and develop solutions through the collection, analysis, and reporting of operations data
§ Work with Operations Management and Process Teams to identify and document best practices in each operation of the facility
§ Develop and interpret productivity reporting tools for Fulfillment & Distribution Centers
§ Generate new ideas and methods for enhancing process improvement and partner with Operations Management to achieve business results
§ Communicate with all management levels through meetings, feedback sessions, and written communications to ensure the proper exchange of information regarding company and departmental performance, policies and procedures, and employee feedback
§ Lead projects as requested
§ Hours are Monday – Friday 8:00-5:00 or additional hours as needed
§ Minimum of 2 days in the office and more as business needs are required
§ Partners to plan Compass recognition events including eligibility
§ Travel as required
Experience, Skills & Knowledge
§ Prior knowledge and experience with time and motion analysis tools, including time study and time standard development
§ Willingness to spend time on the warehouse floor, working with employees to develop and maintain engineered time standards
§ Previous experience in warehousing/distribution operations including significant planning, analysis, and quantitative experience preferred
§ Advanced skills in Microsoft Office applications, including Excel, Access, PowerPoint, and Word
§ Knowledge of Microsoft Project is a plus
§ Knowledge of AS/400 systems (i.e. Manhattan Associates WM/PkMS) is a plus
§ Excellent written and verbal communication skills
§ Ability to write and deliver compelling presentations to facility leadership team
§ Ability to communicate with customers across all departments, including external vendors
