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Head of Global Data & Analytics
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Company Description
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
Position Overview
Essential Duties & Responsibilities
Experience, Skills & Knowledge
- Develop and evolve center of excellence for data, reporting, and analytics across the Ralph Lauren enterprise
- Develop an internal customer-focused operating model to deliver reporting, dashboards, insights, analytics, and data-driven operational assets to drive value to the Ralph Lauren organization using data as a competitive advantage
- Develop strong data analytics capabilities in a cross-functional manner, focusing on core competencies in direct-to consumer data and operations (retail and ecommerce), general commercial operations, value/supply chain, and corporate functions. Partner with marketing teams on consumer data flow, use, and reporting.
- Business transformation leader with experience in SAP/ERP implementations, delivering projects on time, within budget, and meeting high-quality standards.
- Transform and manage the Analytics team, ensuring the proper mix of skills, including core business reporting, business alignment, data analysis and integrity, data science, project delivery, and technological maintenance.
- Lead and manage the Analytics core leadership team of approximately 4 people, indirect staff onshore & offshore, 3rd party delivery partners as well as employees located in other functions and other technology partners.
- Manage core technologies associated with reporting and data analytics
- Manage vendor relationships associated with core technologies used for data analytics, reporting, data science, artificial intelligence, machine learning, and all related ecosystems
- Works with CIO and direct reports and domain leads to ensure IT roadmap in place and aligned with planned projects, budgets and strategies.
- Partner with the Global IT Finance, Procurement, and internal partners as necessary to ensure project budgets and statuses are aligned and funded accordingly
- Coordinate cross IT group oversight for quarterly SOX assessments, including the creation of reconciliation reports and analysis, as required
- Further develop Analytics Steering Committee to ensure Analytics roadmap aligns to business strategy and need
- Oversee intake, discovery processes in support of the Analytics portfolio and roadmap
- Establish and foster industry analytics research and benchmarking relationships and partnerships to leverage industry and technology knowledge and advancements
- Partner with the Strategic Sourcing group to drive new IT Sourcing & Strategic Vendor management processes
- Establish and report Analytics Performance metrics, Service Level Agreements, and Key Performance Indicators