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Lead and oversee a remote team of Customer Service Representatives, ensuring service excellence through ongoing monitoring of customer interactions, trend analysis, and timely intervention to address improvement opportunities. Provide coaching and development that strengthen performance across...

Trouble-shoot, repair and maintains machinery and equipment such as conveyors, sorters, electrical panels, balers, lifts, lighting, etc. by performing the following duties: o   Ensures compliance with Lock-out/Tag-out (Zero Energy) requirements, Arc Flash requirements, and all applicable safety...

Lead the development, execution, and ongoing improvement of Wholesale shipment forecasting and reporting analytics related to order status, metrics and KPI reporting, inventory performance, inbound product flow, and financial outcomes. Provide data-driven insights and analysis to...

 Lead all aspects of Initiatives to successful completion Provide direction to less senior project resources Requirements Gathering & Analysis Gap/Fit analysis & Solution Design ‘As Is’ analysis and documentation across multiple systems in a complex IT...

Support daily outbound operations and coordinate with 3PL partners for timely dispatch Execute order prioritization based on business and market requirements Handle outbound exceptions (e.g., discrepancies, delays, system issues) and escalate when needed Coordinate with transportation teams to...