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Ref #
W175673
State/Region
Capital
Department
Retail Stores
근무지 명칭
Denmark
City
Copenhagen

COMPANY DESCRIPTION

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

POSITION OVERVIEW

Join our front-line retail team as a Sales Support associate at Ralph Lauren's newest RLS location opening in Copenhagen in September. This role is focused on delivering a best-in-class customer experience through attention to selling and service, while elevating the brand through product displays, product knowledge, and exceptional customer support. You'll be part of a team dedicated to bringing Ralph Lauren's timeless luxury and authentic style to our Danish customers.

ESSENTIAL DUTIES & RESPONSIBILITIES

Customer Service Excellence

  • Deliver exceptional customer service and build lasting relationships with clientele.
  • Provide expert product knowledge and styling advice to customers.
  • Execute clientelling strategies to enhance customer experience and drive sales.
  • Assist customers with product selection, sizing, and styling recommendations.

Sales & Store Operations

  • Support daily store operations including inventory management and visual merchandising.
  • Maintain store presentation standards and product displays.
  • Process transactions accurately and efficiently.
  • Support store opening activities and special projects.
  • Participate in seasonal changeovers and store maintenance.

Brand Representation

  • Embody Ralph Lauren's brand values and aesthetic.
  • Maintain professional appearance consistent with brand standards.
  • Support store events and customer engagement activities.

EXPERIENCE, SKILLS & KNOWLEDGE

Core Competencies

  • Excellent customer service and relationship building skills.
  • Action oriented with entrepreneurial spirit.
  • Strong networking and communication abilities.
  • Results driven with focus on sales performance.
  • Storytelling capabilities to engage customers with brand heritage.

Technical Skills

  • Technologically savvy - comfortable with retail technology systems.
  • Understanding of key Retail KPIs and Retail Math.
  • Selling and service skills including clientelling techniques.
  • Styling and product enthusiasm with fashion/luxury retail knowledge.
  • Operational excellence in store processes.

Specialized Knowledge

  • Strong understanding of brand aesthetic and Ralph Lauren product lines.
  • Product and market knowledge within retail/fashion industry.
  • Alterations/Tailoring knowledge (preferred for RLS environment).

Additional Considerations

  • Flexibility for travel to support new store openings and special projects.
  • Availability for internal experiences such as seasonal store rotations during peak periods.
  • Participation in leadership store visits, roundtables, and local community events.

This role offers excellent career development opportunities within Ralph Lauren's retail organization, with potential progression paths in Store Sales, Retail Management, Store Support & Operations, or other Corporate functions based on performance and interests.

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