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Ref #
W176868
State/Region
New York
Department
ホスピタリティ
勤務地
United States
City
East Hampton
Pay Range: The pay range for this job is $15 - $21.13 per hour; actual pay is dependent on experience and geographic location. We will meet minimum wage and/or any other applicable legal pay requirements based on city, county, and state requirements.
Benefits: Base pay is only one part of our employee value proposition, which includes a robust benefits package, above-market time off, hybrid working arrangements, incentive compensation, where applicable, and varied learning opportunities.

COMPANY DESCRIPTION

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

POSITION OVERVIEW


This seasonal position (June - September) contributes to the success of Ralph Lauren Coffee by providing customer service to exceed customers' expectations. This role is vital to our company's success by providing customers with prompt service, quality beverages & products, and maintaining a clean and comfortable store environment. All team members are expected to model and act in accordance with Ralph Lauren Corporation policies.

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Greets customers and takes orders; processes cash and credit card transactions.
  • Prepares and serves hot and cold beverages according to brand specifications and customers’ requests.
  • Serves prepared foods and pastries.
  • Delivers customer service to exceed customers' expectations by responding to guest needs with a sense of urgency.
  • Demonstrates the ability to multitask and remain calm during periods of high volume, keeping the store operating to standard and setting a positive example for the team.
  • Maintains the appearance of the location, ensuring products are stocked at appropriate levels and all areas are properly cleaned and sanitized.
  • Keeps equipment operating by following all operating instructions.
  • Maintains a safe and healthy work environment by following organizational standards and sanitation regulations.
  • Communicates effectively with store management regarding store, employee, and customer needs.
  • Communicates customer feedback to managers and recommends new menu items.
  • Maintains a positive attitude toward guests, customers, clients, and co-workers.
  • Maintains regular and consistent attendance and punctuality throughout the seasonal assignment.
  • Performs other duties and tasks as assigned by the manager.

EXPERIENCE, SKILLS & KNOWLEDGE

  • Several years of experience as a barista or in a related position.
  • NYC Food Handler’s Certification.
  • Demonstrated excellent customer service and interpersonal skills, both written and verbal.
  • Ability to work flexible hours, including early mornings, evenings, weekends, nights, and/or holidays, based on seasonal business needs.
  • Basic math skills.
  • Ability to stand for long periods of time and occasionally lift, carry, push, and/or pull up to 25 lbs.
  • Passion for coffee.
  • Passion for hospitality and guest service.
  • Outgoing and energetic disposition.
  • Polished and stylish presence.
  • Strong verbal and written communication skills.
  • Proficiency with various POS systems is preferred.
Ralph Lauren will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance laws. Please note background checks will be evaluated individually.
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