Cashier

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

 

Customer Service & Sales

• Create exceptional customer experiences beginning with warm, welcoming greetings
• Answer phones professionally and handle inquiries effectively
• Engage in cross-selling and upselling to enhance customer experience
• Share product knowledge and passion for Ralph Lauren fashion with customers
• Balance multiple tasks while maintaining customer service priority

 

Transaction Processing

• Process all sales transactions efficiently (cash, credit, debit, checks)
• Validate and inspect returned merchandise, ensuring that all merchandise returned is in saleable condition and eligible for return.
• Escalate any concerns to management as needed.
• Manage promotional offers and coupon redemption accurately
• Execute Ship to Home orders with precision
• Maintain customer profiles in POS system
• Ensure accurate salesperson data capture
• Process merchandise professionally (scanning, folding, bagging)

 

Store Operations

• Maintain cleanliness of cash wrap, queue line, and surrounding areas
• Capture reticket information for tag less merchandise
• Support visual merchandising standards following company guidelines
• Provide feedback to Management on product and category opportunities

 

Professional Development

• Complete compliance, product knowledge and company trainings
• Supports the store and team in finding top talent by engaging in networking and sourcing talent.       
• Maintain RL standards and procedures
• Foster a positive and belonging work environment
• Collaborate effectively with team members
• Champion company core values and policies