Career Opportunity
Global Employee Learning Experience Manager
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Company Description
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
Position Overview
Please note this is a Fixed Term Contract for 12-14 months as a maternity cover
You'll partner with key stakeholders, subject matter experts and end users to determine the best learning solution. Conduct needs analysis to find the best learning solution for the user leveraging best in class external material as well as creating proprietary in-house learning solutions.
The key objectives of this role are to design, develop and manage global best-in-class learning experiences for a mixture of digital, virtual, live and on-demand events, applying intuitive user-centric design and digital technologies. You will also be creating engaging digital communication collateral - also managing global data and insights for all global learning experience and the ROI regionally as well as managing our global budgets.
Essential Duties & Responsibilities
- Learning Strategy & Analysis
- Partner cross-functionally with corporate and retail teams to identify learning needs and content priorities
- Leverage data insights to optimize global eLearning experiences
- Manage regional and global learning budgets
- Content Design & Development
- Design quality learning solutions mapped to RL Success Drivers: digital/virtual/face-to-face training, videos, performance aids, and Brilliant Briefs
- Create innovative, learner-centric content that is accessible, visually engaging and easy to navigate
- Select appropriate learning formats and authoring tools based on topic, learner needs, and delivery method
- Set clear learning objectives and measure business impact through quality metrics and learner feedback
- Stakeholder Management
- Build strong relationships with P&D and Talent Development teams
- Assess training needs and define priorities with stakeholders
- Support implementation of global learning tools and initiatives
- Ensure content aligns with brand guidelines and tone of voice
- Learning Administration
- Maximize Learning Management System (Workday Learning) capabilities
- Maintain accuracy of training materials (Onboarding, Learning Journeys, Product Knowledge)
- Support reporting and data collation
Experience, Skills & Knowledge
