Career Opportunity
Senior Sales Professional
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Company Description
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
Position Overview
SENIOR SALES PROFESSIONAL- FULL TIME 40 HOURS
SLOANE SQUARE- LONDON
WHAT WE OFFER
- The opportunity to work for an iconic and unique lifestyle brand
- Exciting career opportunities
- Competitive benefits package and discounts
- An environment where you can bring your whole self to work
Essential Duties & Responsibilities
WHAT YOU'LL DO
Business Client Development
- Support the sales team in absence of manager(s) to ensure an extraordinary client experience to maximise sales and commercial opportunities in store and via out-reach
- Build and maintain a loyal client base of Very Important Customers (VICs) Super VICs & top clients
- Communicate, engage and energise the team to maximise performance using service metrics
Leadership & Engagement Support
- Support the manager(s) creating an inclusive working environment with a client-first culture
- Support the team using service metrics in absence of manager(s) to deliver sales and profit results
- Support the manager(s) developing the team product knowledges and selling culture
Operations
- Expert of Ralph Lauren clienteling and digital tools, store systems and procedures, cash management and able to interpret key business reports
- Uphold & coach Brand standards and Brand presentation
- Communicate product and client feedback to buyers & manager(s) and coordinate marketing initiatives and price changes
Experience, Skills & Knowledge
WHO YOU ARE
- Passionate, and results-driven team player
- Experience in a premium/luxury environment with proven management abilities
- Excellent organisational and communication skills with in-depth Brand and product knowledge
