Career Opportunity
Senior Employee Learning Experience & Engagement Manager
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Company Description
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
Position Overview
The Learning Experience team plays a pivotal role in enhancing employee capabilities through cutting-edge, diverse, and digital learning solutions aligned with RL Success Drivers. This function leads the implementation of comprehensive talent development initiatives, ensuring alignment with global strategies while customizing programs to meet local market requirements. Additionally, the team drives employee engagement initiatives and Diversity, Equity, Inclusion & Belonging (DEIB) programs, working collaboratively with Global Learning Experience team and cross-functional partners to create an inclusive and high-performing workplace culture.
Essential Duties & Responsibilities
* Enable business success by unlocking individual potential, fostering growth, and building diverse teams through talent development, agile ways of working and authentic employee experiences
* Works with People Partners to follow the Global Learning Experience plan - gives advice, help on top talent development actions, tools and help to grow employees delivers and facilitates RL Learning Academy programs to meet individual and organizational needs as identified and agreed with Business Partners, outsourcing externally where necessary and supporting management and delivery as required
* Scales talent development to meet the needs of team and business
* Adheres to the Talent Development Principles
* Utilizes created tools as part of the Learning Experience plan which support the growth of our employees and the RL Employee Experience
* Conducts regular training needs analysis for individuals, team and business areas, working with Global Learning Experience Design and People Partners
* Manages learning metrics, evaluation and sustainability for talent development and manages the local budget
* Champions the Learning Management System and associated systems that support Learning Experience across the region.
* Identify the most appropriate way to deliver training on a case-by-case basis e.g. super user, e-learning, face-to-face, virtual classrooms, outsourcing etc
* Prepares viable budget proposals on an annual basis in line with the Global Learning Experience Strategy, and throughout the year monitors and regularly reports on expenditure
* Creates and maintains appropriate evaluation and recording processes, reporting regularly on individual and organizational progress and performance as agreed with Business Partners
* Organizes the delivery of Learning Experience programs, online, venues, logistics, transport accommodation as required to achieve efficient training attendance and delivery
* Works closely with Global Learning Experience Design teams to leverage content and delivery locally
* Supports the Company’s Pathway to Growth process
* Embed the company’s core values into programs design to ensure our culture is understood and embedded in way of working
* Achieves established KPIs - Increases or maintains employee engagement survey dimensions for ‘Learning’, ‘My Manager supports my learning’ and hours of learning per employee across region. Ensures development ties to overall Talent Strategy and Calendar
Employee Engagement & DEIB
* Create and manage a communication calendar
* Establish a regular cadence of consolidated business updates
* Provide communication support for strategic business and company-wide initiatives
* Plan and organize staff engagement events and activities
* Provide activities plan and calendar for other countries to follow and align across regions
* Act as a DEIB advocate. Partner with DE&I team on strategy and Employee Impact Groups(EIG) across regions to ensure DEIB policies, procedure, training and programs are in place across regions to create an inclusive working environment
Experience, Skills & Knowledge
