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Application Support activities including Incident Management/monitor support inboxes/work with end users on incidents and tasks within SLAsDevelop & Enhance Supplier Collaboration applications including Andromeda Logility platform, future custom or SaaS solutions for supplier...

General: • Serve as the first point of contact for Retail Stores seeking assistance with POS hardware, software, workstations, printers, time clocks, UPS units, mobile devices, interactive screens, or other retail technology issues. • Deliver clear, confident troubleshooting over the phone,...

Execute digital visual merchandising plan. ​ Resolve issues as quickly as possible to optimize sales. Ensure PDP’s are at a 98% live with no issues. ​ Daily site checks and merchandising improvements. ​ Know their divisional seasonal buy to merchandise appropriately. ​ Monitor top sellers...

WMS enhancement and implementation projects requirement study, design, SIT, UAT, go-live supportDesign, coordinate, and test integration with ERP, OMS, WMS, and other systems (APIs, file exchanges)Gather requirements, conduct analysis, and create functional specs, data mappings, and test...

Marketing Support • Organize events including assortment presentations, product shipment coordination, and ATA Carnet management• Create Ralph Lauren Made-to-Order (MTO) certificates• Conduct competitive market analysis and support merchandising reporting Logistics Management • Map watch and...

-Leading the development of actionable consumer insights to enhance the digital customer experience and drive conversion for the RalphLauren.com web site -Functioning as a power user of Adobe Omniture Site Catalyst & Discover and other analytics tools  -Creating, maintaining &...